How can I send a large attachment over email?
Description: You can use the UNC-CH email system to send attachments up to 50 megabytes in size. Sending large files through email without advance warning can greatly inconvenience people using dial-up accounts or those whose email provider uses small quotas. Consider one of the following alternatives for making the file accessible to others. Temporarily place the […]
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Office 365 – Alpine Configuration
Description: UPDATE: ITS has released a new version of Alpine Client.  This version will include a new authentication method.  Users may see the following message when running the new Alpine Client for the first time:   [>Failed to disable SASL authenticator “GSSAPI”: name not found<] please follow the instructions below to fix the issue. Because of […]
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What types of messages should I be deleting, and where should I look for them?
Description: Obviously, you should keep any messages that are important to you. Deleting any others will help reduce the total amount of space that your mailbox is using. An important thing to keep in mind is messages with large attachments can increase your mailbox size exponentially! Tip: One useful feature of many e-mail clients is the ability […]
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Listserv Administrators – FAQ Collection
Description: Membership Management List Settings Web Interface Other
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Can I set up a vacation autoresponder for my email account when I am away?
Description: Can I set up a vacation autoresponder for my email account when I am away? Yes. ITS provides an e-mail vacation service that automatically responds to senders of your incoming e-mail messages with a message notifying them that you are away and/or unable to read your e-mail. This service is only provided for the campus […]
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How do I find my local mail folders in Mozilla Thunderbird?
Description: The instructions below are designed to help you find where the local folders emails are stored for Thunderbird application on your computer.  This can be useful if you need to backup your local folders.  To backup your folders you will need to back up the files in the path provided. Note: If you are a […]
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Disabling the Messenger Service
Description: Note: This service is used to transmit administrative messages, such as those pertaining to print jobs and system status. Disabling this service will not affect any instant messanging software or chat clients e.g. AOL Instant Messenger, ICQ, or MSN Messenger. Instructions 1. From the Administrative tools control panel, select “Services” and locate the “Messenger ” […]
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SSL and TLS
Description: SSL (Secure Sockets Layer) is a security protocol used to transmit private communications via the Internet. Many web sites use the SSL protocol to protect confidential user information, such as credit card numbers. By convention, URLs that require an SSL connection start with “https” instead of the normal “http“. Many email clients also support SSL […]
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UNC List Server Policies
Description: Introduction All items covered under the Onyen Policy apply to the UNC-CH List Server (including its lists and subscribers). The following policies are additions that are specific to the UNC-CH List Server. Backups Backups of list membership, settings, and archives (if any) are retained for thirty (30) days. Deletions ITS deletes lists that remain dormant […]
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What is an email alias and how do I create one?
Description: Email Aliasing: Email Addresses Made Easier Email addresses can be difficult to remember, resulting in mistakes when people try to send you email. But good news! You can request an easy-to-remember nickname (alias) for your email address. The alias consists of your first and last name separated by an underscore and followed by @unc.edu. For […]
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