How to import an iCalendar (.ics) file to Outlook
Description: Importing iCalendar (.ics) file for Outlook 2007 and 2010 Outlook 2010 Click on the File Tab -> Open -> Import Outlook 2007 Click on the File Menu then click on Import and Export Highlight “Import an iCalendar (.ics) or vCalendar file (.vcs)” then click Next Choose the location where the iCalendar (.ics) file is saved […]
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[Exchange] UNC Email Quota
Description: Exchange Overview UNC-CH faculty and staff email accounts have been migrated to the Microsoft Exchange platform since 2011. Each email account on the Exchange server has an enforced 2GB quota. Mailboxes using more than the 2GB quota of space will be unable to send and receive email. The University does offer more than the 2GB quota; please visit […]
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How Can a Resource Calendar Be Renamed?
Description: A Resource Calendar can be renamed, but only by a calendar administrator. Requests can be submitted through Remedy or by calling 962-HELP for assistance.
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Which browsers are supported for use with the UNC Campus listserver?
Description: Web Browsers Internet Explorer 10 Firefox 29 or higher The following web browsers are not officially supported, but should work: Netscape 8.1 Opera 7.x and later Mozilla 1.2x Safari Google Chrome
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How to Obtain Headers from an email?
Description: If you are Faculty/Staff or Student, wanting to report a Phishing and/or SPAM  email please follow these instructions: http://help.unc.edu/help/how-to-forward-suspect-phishing-spam-email-messages-for-evaluation/. The instructions below are intended for a technician or administrator assisting a Faculty/Staff or student in obtaining email headers. Note: Once the email headers are obtain you will need to copy and paste them into a text […]
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Office365 – How to recall a message in Outlook?
Description: Message Recall is available on the Office365 using the Microsoft Outlook application. The recipient of the message you want to recall must also be using an Office 365 email account. This option is not available using the Microsoft Outlook Web App (OWA) or Outlook 2011/2016 for Mac. Please visit https://support.office.com/en-us/article/Recall-or-replace-an-email-message-that-you-sent-35027f88-d655-4554-b4f8-6c0729a723a0 for more information.    
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Why can’t someone in Brazil using an ISP in Taiwan send messages to my UNC e-mail account?
Description: In accordance with best practices and industry standards, UNC e-mail administrators have taken an aggressive stance in removing spam from the UNC e-mail system. We have absolutely nothing against your mom, colleague, or friend. UNC-Chapel Hill reserves the right to reject mail identified as spam without providing notification to the recipient. In addition, legitimate e-mail […]
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What is a vCard?
Description: A vCard is the digital equivalent of a business card. vCards can be used to represent email or mobile contacts, allowing for a standard format of detailed information that goes beyond just name, email address and/or phone number. Once a vCard is imported to a program, it can be traded through various methods as attachments […]
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Why didn’t I receive an e-mail message I was expecting?
Description: Various possible reasons include: The message contained a virus and was rejected. In addition to automatically rejecting the most notorious virus attachments, e.g. .scr and .pif files, we maintain current virus definition signature files on the UNC-Chapel Hill incoming mail servers to filter out viral messages. The message was sent from a blocked domain and […]
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What are the Junk Mail Controls in Thunderbird?
Description: Introduction Thunderbird has a built in feature called Junk Mail. It automatically detects incoming email messages that appear to be junk mail (also known as spam), and then can perform a number of configurable actions on those messages. Messages that Thunderbird thinks are junk will display a junk mail icon. At first, you must train […]
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