How to forward suspect Phishing & SPAM Email Messages for Evaluation
Description: The university’s Cisco Iron-Port filtering system allows us to report both Phishing and SPAM emails directly to Cisco.  This document is written to assist in forwarding suspect Phishing and SPAM emails. What is a Phishing or SPAM Email? Phishing is email that attempts to capture login credentials, sensitive or financial information, or both.  In some […]
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How do I opt-in to the UNC Spam Filtering Service?
Description: All UNC ITS email users are opted-in to the UNC Spam Filtering Service by default. For information on how to use this service, see the document for the UNC-Chapel Hill Spam Filtering Service, and the UNC-Chapel Hill Spam Filtering Service FAQ
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What are the best practices to use to prevent someone from receiving spam?
Description: Introduction Although there are many opinions as to what spam is, there is some consensus that spam can be considered to be unsolicited, bulk commercial e-mail. Spam has evolved from its beginnings as unsolicited commercial-based postings to usenet newgroups to current sophisticated attempts to steal users’ identities via phishing and or to market illicit goods […]
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What are the Junk Mail Controls in Mozilla Thunderbird?
Description: Introduction Mozilla Thunderbird has a built in feature called Junk Mail. It automatically detects incoming email messages that appear to be junk mail (also known as spam). Messages that Thunderbird thinks are junk will display a junk mail icon. At first, you must train Thunderbird to identify junk mail by using the Junk toolbar button […]
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Why can’t someone in Brazil using an ISP in Taiwan send messages to my UNC e-mail account?
Description: In accordance with best practices and industry standards, UNC e-mail administrators have taken an aggressive stance in removing spam from the UNC e-mail system. We have absolutely nothing against your mom, colleague, or friend. UNC-Chapel Hill reserves the right to reject mail identified as spam without providing notification to the recipient. In addition, legitimate e-mail […]
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Why didn’t I receive an e-mail message I was expecting?
Description: Various possible reasons include: The message contained a virus and was rejected. In addition to automatically rejecting the most notorious virus attachments, e.g. .scr and .pif files, we maintain current virus definition signature files on the UNC-Chapel Hill incoming mail servers to filter out viral messages. The message was sent from a blocked domain and […]
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E-Mail – My e-mails are being blocked!
Description: More Information Adding a Custom ‘From’ Address in GMail RoadRunner – How To Get Unblocked Wikipedia – E-Mail Header
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What are the Junk Mail Controls in Thunderbird?
Description: Introduction Thunderbird has a built in feature called Junk Mail. It automatically detects incoming email messages that appear to be junk mail (also known as spam), and then can perform a number of configurable actions on those messages. Messages that Thunderbird thinks are junk will display a junk mail icon. At first, you must train […]
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What is e-mail address obfuscation?
Description: Introduction E-mail address obfuscation is the practice of concealing your e-mail address from spammers or harvesters while maintaining the ability to freely publish your e-mail address to publicly-accessible electronic forums. One tool that spammers use to collect e-mail addresses are harvesters. Harvesters are automated programs that crawl webpages and record email addresses that they find […]
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How can I get an email domain or host removed from the spam block list?
Description: Introduction In an effort to reduce the amount spam received by users of the UNC-CH central email system, ITS utilitizes email block lists to block email domains and individual hosts known to be sources of spam from sending messages to @email.unc.edu email addresses. When email messages are sent from these blocked domains or hosts, the […]
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