Instructions on How to Bounce Email
Description: In order for the Postmaster staff to track messages like spam or email viruses they need to see more detailed information than usual, like the date and time the original message was sent and from what computer. Every email message contains header information which contains these details. There is a distinction between reporting spam, which […]
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How do I opt-in to the UNC Spam Filtering Service?
Description: All UNC ITS email users are opted-in to the UNC Spam Filtering Service by default. For information on how to use this service, see the document for the UNC-Chapel Hill Spam Filtering Service, and the UNC-Chapel Hill Spam Filtering Service FAQ
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What are the best practices to use to prevent someone from receiving spam?
Description: Introduction Although there are many opinions as to what spam is, there is some consensus that spam can be considered to be unsolicited, bulk commercial e-mail. Spam has evolved from its beginnings as unsolicited commercial-based postings to usenet newgroups to current sophisticated attempts to steal users’ identities via phishing and or to market illicit goods […]
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What are the Junk Mail Controls in Mozilla Thunderbird?
Description: Introduction Mozilla Thunderbird has a built in feature called Junk Mail. It automatically detects incoming email messages that appear to be junk mail (also known as spam). Messages that Thunderbird thinks are junk will display a junk mail icon. At first, you must train Thunderbird to identify junk mail by using the Junk toolbar button […]
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Why can’t someone in Brazil using an ISP in Taiwan send messages to my UNC e-mail account?
Description: In accordance with best practices and industry standards, UNC e-mail administrators have taken an aggressive stance in removing spam from the UNC e-mail system. We have absolutely nothing against your mom, colleague, or friend. UNC-Chapel Hill reserves the right to reject mail identified as spam without providing notification to the recipient. In addition, legitimate e-mail […]
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Why didn’t I receive an e-mail message I was expecting?
Description: Various possible reasons include: The message contained a virus and was rejected. In addition to automatically rejecting the most notorious virus attachments, e.g. .scr and .pif files, we maintain current virus definition signature files on the UNC-Chapel Hill incoming mail servers to filter out viral messages. The message was sent from a blocked domain and […]
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E-Mail – My e-mails are being blocked!
Description: More Information Adding a Custom ‘From’ Address in GMail RoadRunner – How To Get Unblocked Wikipedia – E-Mail Header
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What are the Junk Mail Controls in Thunderbird?
Description: Introduction Thunderbird has a built in feature called Junk Mail. It automatically detects incoming email messages that appear to be junk mail (also known as spam), and then can perform a number of configurable actions on those messages. Messages that Thunderbird thinks are junk will display a junk mail icon. At first, you must train […]
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What is e-mail address obfuscation?
Description: Introduction E-mail address obfuscation is the practice of concealing your e-mail address from spammers or harvesters while maintaining the ability to freely publish your e-mail address to publicly-accessible electronic forums. One tool that spammers use to collect e-mail addresses are harvesters. Harvesters are automated programs that crawl webpages and record email addresses that they find […]
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How can I get an email domain or host removed from the spam block list?
Description: Introduction In an effort to reduce the amount spam received by users of the UNC-CH central email system, ITS utilitizes email block lists to block email domains and individual hosts known to be sources of spam from sending messages to @email.unc.edu email addresses. When email messages are sent from these blocked domains or hosts, the […]
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