Office 365 Frequently Asked Questions
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Mobile Print for CCI Printing
Description: Mobile Print is a new feature of CCI Printing which allows students to submit print jobs of common file types from their mobile devices (laptop, phone and tablet) to any of the 60 CCI Printing stations across campus, including the 4 color printer.
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2-Step Verification (Duo)
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Office 365 Email Setup (Outlook, Apple Mail, Mail App, Email App, and Outlook App)
Description: Overview and Configuration Settings UNC Chapel Hill is migrating Exchange accounts to Office 365. Your email settings can be configured on either a desktop client (Windows, Mac OS X) or a mobile device (iPhone/iPad (iOS), Android). This document is written to take you through the Office 365 email configuration. Please see the tabs below for the […]
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[Exchange] ActiveSync Encryption for Mobile Devices
Description: The Information Security Office and the Exchange support team have collaborated to create and test ActiveSync mailbox rule changes that will go into effect on May 5, for ITS departmental staff members. This change will require that any smartphone/tablet trying to check University email via Exchange have the following three security settings in place: A […]
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TIBCO JasperMobile
Description: The Remedy Team has integrated JasperSoft to provide Remedy-related metrics.  Jaspersoft provides a mobile application for Android and iOS devices.  In order to obtain the mobile application please do the following: To download the JasperMobile application to your mobile device by clicking on the button below.                   […]
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Heelmail Office365 Setup on iPhone/iPad (iOS)
Description: On Feb 9, 2015, ITS Security blocked the Microsoft Outlook App for Android, due to security concerns. If you have the application installed it will not connect to UNC Servers. On March 8th, 2015, The university has transitioned (only for HeelMail users) to Office365. You will need to change your account settings. Please see the […]
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Getting Connected at UNC
Description: Wireless Connecting to the UNC Wireless Network Email  Campus Email Cheat Sheet     Heelmail (live.unc.edu) Outlook Android iOS (iPhone, iPod, iPad)     Exchange (ad.unc.edu) Outlook Web App Outlook Desktop App 2010, 2011, 2013, 2016 (Win/Mac) Android iOS (iPhone, iPod, iPad) Antivirus      Personally Owned Microsoft Security Essentials (Windows) ClamX Antivirus (Mac)      University Owned Microsoft […]
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iPad Hardening Procedure
Description: The objective of this hardening procedure is to restrict the iPad to a single use device.  Please note that completing the steps outlined in this document will minimize the functionality of your iPad. Enable passcode lock Setting a passcode/password on your device enables data encryption.  Encrypting your device will prevent someone from accessing the data […]
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Campus Mail Cheat Sheet for HeelMail, Exchange, and Office 365
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