Office 365 Frequently Asked Questions
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Two-factor authentication (Duo) (Onyen Restricted)
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[Office 365] The Email and Calendar client’s compatibility
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Office 365 Setup (Outlook, Apple Mail, Mail App, Email App, and Outlook App)
Description: Overview and Configuration Settings The University is migrating Exchange accounts to Office 365 and can be configured on either Desktop client or Mobile Device (iPhone/iPad (iOS), Android. This document is written to take a person through the Office 365 Email Configuration on Windows, Mac OS X, iPhone/iPad (iOS), and Android. Please see the tabs below […]
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Exchange 2010 to 2013 communication information
Description: Exchange 2010 to 2013 Communication Information UNC Information Technology Services   Dear Colleagues, We are finalizing the 2013 Exchange migration across campus to move off of End-of-Life storage and to make sure everyone is on the same platform before we migrate over to Office 365.   You will be notified by email when your migration […]
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[Exchange] ActiveSync Encryption for Mobile Devices
Description: The Information Security Office and the Exchange support team have collaborated to create and test ActiveSync mailbox rule changes that will go into effect on May 5, for ITS departmental staff members. This change will require that any smartphone/tablet trying to check University email via Exchange have the following three security settings in place: A […]
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TIBCO JasperMobile
Description: The Remedy Team has integrated JasperSoft to provide Remedy-related metrics.  Jaspersoft provides a mobile application for Android and iOS devices.  In order to obtain the mobile application please do the following: To download the JasperMobile application to your mobile device by clicking on the button below.                   […]
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Heelmail Office365 Setup on iPhone/iPad (iOS)
Description: On Feb 9, 2015, ITS Security blocked the Microsoft Outlook App for Android, due to security concerns. If you have the application installed it will not connect to UNC Servers. On March 8th, 2015, The university has transitioned (only for HeelMail users) to Office365. You will need to change your account settings. Please see the […]
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Getting Connected at UNC
Description: Wireless Connecting to the UNC Wireless Network Email  Campus Email Cheat Sheet     Heelmail (live.unc.edu) Outlook Android iOS (iPhone, iPod, iPad)     Exchange (ad.unc.edu) Outlook Web App Outlook Desktop App 2010, 2011, 2013, 2016 (Win/Mac) Android iOS (iPhone, iPod, iPad) Antivirus      Personally Owned Microsoft Security Essentials (Windows) ClamX Antivirus (Mac)      University Owned Microsoft […]
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iPad Hardening Procedure
Description: The objective of this hardening procedure is to restrict the iPad to a single use device.  Please note that completing the steps outlined in this document will minimize the functionality of your iPad. Enable passcode lock Setting a passcode/password on your device enables data encryption.  Encrypting your device will prevent someone from accessing the data […]
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