Is there a way to turn off wireless access in a classroom?
Description: It’s not possible — access point deployment is such that one AP could serve multiple classrooms and offices; furthermore, the nature of LWAPP/CAPWAP technology is such that all APs are aware of the entire system of APs within their coverage area. If one AP is turned off or dies, all the other APs in the […]
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How do I use the Wi-Fi (wireless) network at UNC?
Description: For detailed setup instructions, please see our Connecting to the UNC Network – Getting Started document. In order to get connected to the UNC network via Wi-Fi (wireless), your machine must be within a Wi-Fi zone. Access is not available everywhere on the UNC campus. However, many classrooms and campus gathering places are covered. See […]
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ITS Wireless Networking Policy Statement
Description: Data Network Policy Data Network Standard Wireless Standard On May 2, 2017 new Policy and Standards superseded this Policy.  This page was updated to direct to the new documents.
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Are there any issues with radio interference with other devices and Wi-Fi?
Description: Are there any issues with radio interference with other devices and Wi-Fi? Radio frequency (RF) interference involves the presence of unwanted radio signals that disrupt normal system operations. Because of the way 802.11 works, an interfering RF signal of certain characteristics can appear as a bogus 802.11 station transmitting a packet. This causes legitimate 802.11 […]
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What is ResNET?
Description: ResNET is the Residential Networking, Education & Technology program at UNC-CH and is responsible for providing access to the Internet in every residence hall. ResNET provides on-site IT support for any technology-related issues, including Networking Setup/Troubleshooting, to on-campus residents. ResNET staff host office hours during Fall move-in, to assist residents with any IT problems. ResNET […]
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Should the Remedy system be used to request IP host registrations?
Description: Should the Remedy system be used to request IP host registrations? The Remedy system is the preferred method to use for requesting IP host (aka DNS) registrations and changes to ensure they are handled in a timely manner. You can use the Online Help Request if you do not have an ONYEN or access to […]
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Best Practices for DNS/NTP Settings
Description: Introduction This document is intended for all users of the network at the University of North Carolina at Chapel Hill. Below are the recommended DNS and NTP settings for devices administered on the campus network. These optimal settings ensure maximum service availability, maximum DNS availability and resolution speed. DNS Settings Please note if you use […]
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Wireless and Wi-Fi Coverage and FAQs
Description: Overview For information on how to configure your computer to connect to the wireless Internet at UNC, please visit our Connecting to the UNC Network – Getting Started document. Wi-Fi is a specific type of wireless technology based on specifications standardized by the Institute of Electrical and Electronics Engineers (IEEE) standards committee (the 802.11 group). […]
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What’s the difference between an inexpensive home access point/wireless router and a production environment access point?
Description: What’s the difference between an inexpensive home access point/wireless router and a production environment access point? A typical 802.11g access point at BestBuy might cost about $70; the typical indoor wireless access point that UNC purchases lists at approximately $1500 installed. What’s the difference besides price? A home environment tends to be a more controlled […]
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What are the campus Network Time Protocol (NTP) servers?
Description: What are the campus Network Time Protocol (NTP) servers? ITS Communication Technologies/Networking recommends using the load balanced NTP server ‘152.2.253.126’ (ntp1.net.unc.edu) as the first NTP server option for the time server client. The list of secondary clock settings are: clock1.unc.edu clock2.unc.edu clock3.unc.edu clock4.unc.edu
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