Office 365 – What is Outlook’s Focused Inbox?
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Skype for Business – Remove Cached Credentials
Description: Introduction Old user credentials for Microsoft Skype for Business can sometimes become cached and prevent new logins to the Skype interface.  The symptom is generally a repeating request for the user password. How to Address the Issue Open the Skype for Business client. Sign out of Skype – Click on the status drop down menu […]
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Set up dial-in or PSTN conferencing for Skype for Business
Description: The following is a step by step process to add PSTN conferencing to a Skype meeting.  Here we will use the Outlook Web App (Heelmail.unc.edu).  The Outlook desktop client may look only slightly different. The following will be a step by step process to add PSTN conferencing to a skype session.  The outlook web app […]
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OneDrive for Groups – How to Create a New Group
Description: Follow these steps to create a new OneDrive Group: Open selfservice.unc.edu in your web browser. Enter your Onyen and password: Click “Office365Groups” (circled in red below): Click “Create Group” (circled in red below): Select the Yes or No radio button on whether or not you will be storing sensitive data.  This setting is being recorded for […]
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Microsoft Teams – Frequently Asked Questions
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Microsoft Teams – How to Add a Team to an Existing OneDrive Group
Description: Access Teams from your web browser: http://office.unc.edu. Click the Teams icon (circled in red below) Click the “Add Team” link near the bottom left of the screen (circled in red below) Hover over the “Create a team” section (circled in red below) The image will change and present a new button called “Create Team”. Click […]
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Microsoft Teams – Getting Started
Description: Introduction Microsoft Teams is one of the features offered as part of the Microsoft Office 365 Collaboration Suite. The service is available to faculty, staff and students.  ITS is currently working with campus IT partners to finalize the design of the service. The current plan is to enable faculty and staff access to Teams as […]
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How to login to Office 365
Description: The University is transitioning to Office 365, along with this transition comes a new way to log in called Federated Log in.  Please see the examples below, and note that most Microsoft Federated log in sites will take you to the University of North Carolina at Chapel Hill log in site. Federated Log in(s)  
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Office 365 Frequently Asked Questions
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OneDrive – Getting Started
Description: Introduction Microsoft OneDrive is one of the features offered as part of the Microsoft Office 365 Collaboration Suite. The service is available to faculty, staff and students. ITS is currently working with campus IT partners to finalize the design of the service. The current plan is to enable faculty and staff access to OneDrive as […]
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