I placed my software order today from the Software Acquisition office. When will it be ready?
Description: It may take from 2 days to one week for the office to fill your order for internally-duplicated or loaner media. Orders are processed on a first come first serve basis. You will be notified BY EMAIL when your order is ready for pickup.
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About the TarHeel Linux Build
Description: TarHeel Linux is developed and supported by a team from ITS Research Computing. It is an enhanced version of the popular, stable, and Open Source Linux distribution, CentOS, which in turn, is based on Red Hat Enterprise Linux. It has been secured for the UNC environment, and takes advantage of many services offered by Research […]
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How Do I Apply Microsoft Office Patches to my Computer?
Description: If you have Microsoft Office 2000, you will need to first install the “hashes” before installing any patches. You can install the hashes from the link below: Office 2000 Hashes After installing the hashes onto your computer, you can install all the patches you need (from oldest to newest) onto your computer for Microsoft Office […]
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How do I find out what release of SAS I’m using?
Description: How do I find out what release of SAS I’m using? You can find the SAS Release designation in the notes that appear in your SAS Log when you invoke SAS. For example, the following notes show that SAS Release 9.1 TS1M3 is running: NOTE: Copyright (c) 2002-2003 by SAS Institute Inc., Cary, NC, USA.NOTE: […]
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SAS FAQ – How do you apply your SAS license file to renew your current 9.2/9.3/9.4 installation?
Description: Table of Contents Introduction Instructions Additional Help Introduction Starting with SAS 9.2, 9.3 or 9.4, SAS uses a file called SAS Installation Data (SID) to guide through the process of renewing. This page shows how to renew SAS based on a sid.txt file. To renew your SAS licenses, just follow the steps below. Note: You […]
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My software is telling me that it is about to expire. What do I do?
Description: Some products available through Software Acquisition time out annually. For information on which products fall into this category link to the specific product pages located off of the Available Software page at http://its.unc.edu/SoftwareAcquisition/available-software. You will need to obtain renewal information from the Software Acquisition office in order to keep the software from expiring. Depending on […]
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What software is available through UNC site licenses?
Description: Visit http://software.sites.unc.edu/software/ for a list of available software. From that page you may link to pages containing more detailed information about each product. If the software you are interested in is NOT listed on this page then it is NOT currently available for distribution via ITS Software Acquisition.
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How can I configure my Windows computer to automatically receive Microsoft critical updates?
Description: How can I configure my Windows computer to automatically receive Microsoft critical updates? You have two options. Any Windows user can setup Automatic Updates by My Computer and selecting . Alternatively all faculty, staff, and students running Windows can utilize our on-campus Software Update Services (SUS). For more information on SUS, please visit http://www.unc.edu/itswin/sus.htm.
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Multimedia Development Software
Description: Table of Contents Introduction How to acquire software Where to learn more 2D animations DVD production Graphics Print materials Simulations, demonstrations, and scenario-based training Video and audio Web pages Introduction Multimedia development is a field that has undergone great growth in recent years. Software options range in complexity, from the do-it-yourself, to the professional production […]
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UNC Red Hat Network Satellite Server Documentation
Description:   Satellite 6 Server Accessible at https://redhatsat.its.unc.edu with your onyen account and password. How to register a new¬†system Download http://redhatsat.its.unc.edu/pub/satellite-register-new.sh Edit the¬†satellite-register-new.sh file and replace the xxxxxxxxx with your Activation Key Run the script from the command line with sudo or as root How to Update a system yum update How to Install packages yum […]
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