Why do Pages sometimes fail?
Description: Why do Pages sometimes fail? Pager account does not have UVA, UVB features enabled, applies to older pager accounts Pager is older than 2 years, Arch has made major changes (upgrades) to their infrastructure Low battery strength, replace your battery Pager out of coverage area when page is sent, see your specific pager contract Pager […]
» Subjects: , » Tags:

How long does it take to get my laptop fixed through an insurance claim?
Description: How long does it take to get my laptop fixed through an insurance claim? The Carolina Computing Initiative (CCI) Laptops are covered by an insurance policy through Safeware Insurance Company (1-800-800-1492). Due to the policies and procedures of Safeware Insurance Company you may experience some considerable delays in repairs to your laptop if you take […]
» Subjects: ,

Problem: Does Remedy secure my password information?
Description: Problem: Does Remedy secure my password information? Remedy uses a Kerberos plug-in that securely encrypts data entered and transmitted through the campus network where is authenticates a user’s password from Remedy client to the server.
» Subjects: , » Tags:

What are the minimum specifications for laptops for students at UNC-CH?
Description: What are the minimum specifications for laptops for students at UNC-CH? Incoming freshman students at UNC-CH are required to have a laptop that meets the minimum specifications listed on the CCI Website in the section Minimum Specs.
» Subjects: , » Tags: , ,

How Do I Change My Primary Group in Remedy?
Description: Open the Request for Service form within the Remedy application. Select the Change Primary Group icon from the top of the application window, indicated by opposing white arrows or by selecting UNC > Change Primary Group from the File menu at the top of the application window. A new window will display all Remedy groups […]
» Subjects: ,

ARERR-Common Remedy Error Messages
Description: (ARERR 10000): The value selected for Category does not match the menu. Please select a valid menu item and re-apply your changes. This message means that the value that is in Category is not a menu choice associated with your group. Remedy will not let you save a ticket unless a valid selection has been […]
» Subjects: ,

Thinkpad R400 [7439 UN4]
Description: Table of Contents Specifications More Information Model Type Distributed Between Manufacturer’s Warranty Recovery CD Title 7439 UN4 Laptop April, 2009 – May 2010 3 Year On-Site Warranty Image on Hidden partion of hard drive Specifications Hardware Configuration Processor Intel Core 2 Duo P8700 @ 2.53GHz Fixed-Disk 160 GB Serial ATA 5400 RPM Memory 2GB DDR3 […]
» Subjects: , » Tags:

How can I find my IBM model number?
Description: The model number for most desktops are located on the front of the computer. The laptop model numbers can be found on the bottom of the laptop. If you are having trouble finding this information, visit the Find your model number page on the IBM website. There is an option on this page to “Display […]
» Subjects: ,

ThinkPad R60 [9445 UN6]
Description: Table of Contents Specifications More Information Model Type Distributed Between Manufacturer’s Warranty Recovery CD Title 9445 UN6 Laptop May, 2006 – May, 2007 4 year On-Site Warranty ImageUltra on Hidden partion of hard drive Specifications Hardware Configuration Processor Intel Core Duo T2400 1.8 ghz Fixed-Disk 80 GB Ultra ATA Memory 512 MB DDR2 667 Mhz […]
» Subjects: , » Tags: , ,

Thinkpad X200 [7458 UN4]
Description: Table of Contents Specifications More Information Model Type Distributed Between Manufacturer’s Warranty Recovery CD Title 7458 UN4 Laptop April, 2009 – May 2010 3 Year On-Site Warranty Image on Hidden partion of hard drive Specifications Hardware Configuration Processor Intel Core 2 Duo P8700 @ 2.53GHz Fixed-Disk 250 GB Serial ATA 5400 RPM Memory 3GB DDR3 […]
» Subjects: , » Tags: