ThinkCentre M90 [3853 UN5]
Description: Table of Contents Specifications More Information Model Type Distributed Between Manufacturer’s Warranty Recovery CD Title 3853 UN5 M90 eco Desktop May , 2010 – May 2011 3 Year On-Site Warranty Image on Hidden partion of hard drive Specifications Hardware Configuration Processor Intel Core i5 650 3.46GHz Fixed-Disk 250 GB Serial ATA II 7200 RPM Memory […]
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Why are some forms in the Remedy RFS Search window gray, but others have the proper colors?
Description: Why are some forms in the Remedy RFS Search window gray, but others have the proper colors? This means you probably have your computer’s color settings at 256 or lower. To adjust this, click on the Display icon in the Control Panel. Under the Settings tab, change Colors to High Color or True Color.
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How do I Submit an Email-In Request for a Remedy Group?
Description: The Email-In function is a way to submit a Remedy Ticket to a Remedy Group via a Group’s specified email address. Not all Remedy Groups on campus use this Email-In function. You must know the specific Email-In alias for the group.
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ThinkPad R32 [2658 UN8]
Description: Table of Contents Specifications More Information Model Type Distributed Between Manufacturer’s Warranty Recovery CD Title 2658 UN8 Laptop Nov 25, 2002 – May 20, 2003 4 Year On-Site Warranty Image on Hidden partion of hard drive Specifications Hardware Configuration Processor Intel Mobile P4 1.8 Ghz Fixed-Disk 30 GB Memory 256 MB SDRAM Maximum Memory 1 […]
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What do I do if my laptop won’t turn on/off?
Description: What do I do if my laptop won’t turn on/off? If your laptop won’t turn off, then try pressing and holding the power button for about ten seconds until the laptop turns off, and then turn the laptop on again. You can also try unplugging the laptop from the AC adapter and removing the battery […]
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ThinkPad T43 [2679 UN4]
Description: Table of Contents Specifications Hardware Configuration Installed Software More Information Model Type Distributed Between Manufacturer’s Warranty Recovery CD Title 2679 UN4 Laptop Nov, 2005 – May, 2006 4 Year On-Site Warranty ImageUltra on Hidden partion of hard drive Specifications Hardware Configuration Processor Intel M 2.0 Ghz Fixed-Disk 80 GB ATA-100 5400 RPM Memory 1 GB […]
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When I log into Remedy, a large number of forms automatically open up. How do I correct this?
Description: When I log into Remedy, a large number of forms automatically open up. How do I correct this? This happens when the Save Window Workspace option is checked. When Save Window Workspace is checked, Remedy remembers the forms that were open when you last closed Remedy. This has a negative side in that if you […]
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Remedy RF1 Application
Description: RF-1 Application 1. Create New RF-1 The RF-1 application provides for the creation, submission, approval, and tracking of ITS Request for Procurement requests. When initially opened, the application will default to creating a draft General request. Your information will be displayed as the Requestor. Additionally, any RF-1’s that have been saved as a draft or previously […]
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Changing Your Individual Initial Notification in Remedy
Description: Introduction To access the Change My Individual Initial Notification form, click either the key icon ( ) or use the dropdown menu under UNC ( ) and the menu item Change My Initial Notification: Remedy Individual Initial Notification This allows you quick access to the Change My Password or Initial Notification form where you can […]
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How do I update the worklog of a Remedy ticket via email?
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