When I log into Remedy, a large number of forms automatically open up. How do I correct this?
Description: When I log into Remedy, a large number of forms automatically open up. How do I correct this? This happens when the Save Window Workspace option is checked. When Save Window Workspace is checked, Remedy remembers the forms that were open when you last closed Remedy. This has a negative side in that if you […]
» Subjects: , » Tags:

Remedy RF1 Application
Description: RF-1 Application 1. Create New RF-1 The RF-1 application provides for the creation, submission, approval, and tracking of ITS Request for Procurement requests. When initially opened, the application will default to creating a draft General request. Your information will be displayed as the Requestor. Additionally, any RF-1’s that have been saved as a draft or previously […]
» Subjects: ,

Changing Your Individual Initial Notification in Remedy
Description: Introduction To access the Change My Individual Initial Notification form, click either the key icon ( ) or use the dropdown menu under UNC ( ) and the menu item Change My Initial Notification: Remedy Individual Initial Notification This allows you quick access to the Change My Password or Initial Notification form where you can […]
» Subjects: ,

How do I update the worklog of a Remedy ticket via email?
Description: -
» Subjects: ,

How many characters can I use for my notification email address within Remedy?
Description: How many characters can I use for my notification email address within Remedy? The Request for Service (RFS) currently allows a maximum of 40 characters for a user’s primary notification address. To change this address, from within RFS, select UNC from the top navigation menu and choose Change My Initial Notification. The User form will […]
» Subjects: ,

Thinkpad X61 [7762 UN2]
Description: Model Type Distributed Between Manufacturer’s Warranty Recovery CD Title 7762 UN2 Tablet April, 2008 – September, 2008 3 Year On-Site Warranty ImageUltra on Hidden partion of hard drive Specifications Hardware Configuration Processor Intel Core 2 Duo L7500 processor (1.60GHz, 4MB L2 cache, 800MHz front-side bus) Fixed-Disk 120GB Ultra ATA HD 5400RPM Memory 3 GB DDR2 […]
» Subjects: , » Tags:

Netvista M41 [6792 UN8]
Description: Table of Contents Specifications More Information Model Type Distributed Between Manufacturer’s Warranty Recovery CD Title 6792 UN8 Desktop Nov 16, 2001 – May 15, 2002 3 Year On-Site Warranty IBM Product Recovery CD 1 (2 or 3) Netvista Type 6792 UN8 Specifications Hardware Configuration Processor Intel Pentium 4 1.6 Ghz Fixed-Disk 40 GB ATA/100 Memory […]
» Subjects: , » Tags: , ,

Netvista A40 [6578 UN7]
Description: Model Type Distributed Between Manufacturer’s Warranty Recovery CD Title 6578 UN7 Desktop May 17, 2001 – Nov 16, 2001 4 Year On-Site Warranty IBM Product Recovery CD 1 (2 or 3) Netvista Type 6578 UN7 Specifications Hardware Configuration Processor Intel PIII 933 Mhz Fixed-Disk 20 GB ATA w/ SMART Memory 128 MB RAM PC-133 SDRAM […]
» Subjects: , » Tags: , ,

Why do I have truncated values in my Remedy menus?
Description: Why do I have truncated values in my Remedy menus? If a value is more than 30 characters long, it will be truncated in the pull-down menu, but will still display as whole when populated into the field. This happens most frequently in the Short Description menu, since those values can be long at times. […]
» Subjects: , » Tags:

ThinkCentre M57 [6075 UN2]
Description: Table of Contents Specifications More Information Model Type Distributed Between Manufacturer’s Warranty Recovery CD Title 6075 UN2 Tower April, 2008 – February 2009 3 Year On-Site Warranty Image on Hidden partion of hard drive Specifications Hardware Configuration Processor Intel Core 2 E6750 @ 2.66GHz Fixed-Disk 320 GB Serial ATA 7200RPM Memory 3Gb Video ATI Radeon […]
» Subjects: , » Tags: , ,