What function does the ? positioned to the right of the Person Assigned menu within the Request for Services (RFS) serve?
Description: What function does the ? positioned to the right of the Person Assigned menu within the Request for Services (RFS) serve? This button, when selected, provides contact information including the Name, Phone Number, Email Address and groups that the person assigned is a member of.
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Where can I save my work in Virtual Lab?
Description: Data Storage From Your Personal Computer File Access Security Settings Changing File Access Security Settings During Your Session Devices with Removable Storage Other: Home Desktop, Network Drives, USB Devices Reading a File within an Application Saving a File within an Application Accessing Files Using a File Path               Data […]
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How do I get residence hall networking or IT support during an intersession or holiday breaks?
Description: The ResNET service is funded and provided during regular semesters only. This service begins on the day classes begin and ends on the last day of classes. During intersessions and semester breaks, there are no Residential Computing Consultants (RCCs) on campus. This means that no one is available to handle customer requests for help or […]
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What function does the ? positioned to the right of the Group Assigned menu serve within the Request for Service (RFS)?
Description: What function does the ? positioned to the right of the Group Assigned menu serve within the Request for Service (RFS)? This button, when selected, provides Service Level Agreement information for the group that is selected from the Group Assigned menu. It also provides the Group Description and Types of Tickets Handled information for the […]
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Remedy Windows Client: Advanced Topics
Description: Setting User Options There are a variety of options available that allow you to customize the User Tool for Windows to suit your needs. These customizations can be made from the File Menu, located at the top of the application widow by selecting Tools > Options . The following is a breakdown of the items […]
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Thinkpad X220 Tablet [4298 UN6 & 4298 UN7]
Description: Table of Contents Specifications More Information Model Type Distributed Between Manufacturer’s Warranty Recovery CD Title 4298-UN6 4298-UN7 Tablet 5/11 – 11/11 11/11 – 6/12 4 Year On-Site Warranty Image on Hidden partion of hard drive Specifications Hardware Configuration Processor Intel Core i7-2620M (4M Cache, 2.7 GHz) – UN6Intel Core i7-2640M (4M Cache, 2.8 GHz) – UN7 […]
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Remedy Advanced Searching and Macros
Description: Note: For Reporting purposes, please see if your needs are already met by utilizing Jaspersoft Table of Contents Introduction Search Types Creating and Using Macros Running a Macro Editing and Deleting a Macro Performing a Search Using a Variable Macro Introduction Searching within Remedy can often seem like a daunting challenge. But with some background knowledge […]
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