How do I install Virtual Lab software on iOS
Description: Installing or Upgrading Citrix Receiver Applications The Citrix Receiver  is a small piece of software code that after connecting allows you to interact with Virtual Lab. You can save your work to your home desktop or a USB-connected flash drive and print using your USB-connected and network printers. Also available is the ability to create […]
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How do I install Virtual Lab software on my Chrome device?
Description: How Do I Install VL Software for My Chrome (OS) Device? Note: ChromeOS service for Virtual Lab is reliant on younger, less tested back-end architecture. ITS continues to develop the service to improve reliability, speed, and features. Please alert us to any problems you may experience via help.unc.edu. Thank you. Installing or Upgrading Citrix Receiver […]
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How do I install Virtual Lab software on Android
Description: Installing or Upgrading Citrix Receiver Applications You must be connected to the internet when installing or using the Citrix Receiver application. Tap on the Play Store icon on your device Search for Citrix Receiver. Find the Citrix Receiver app and tap Accept & Download.               You will be asked […]
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Accessing a Shared Calendar on iOS
Description: Accessing shared calendars on iOS devices is not officially supported by Microsoft or Apple, but it can be done. Please note that this process assumes that the departmental public calendar is a calendar in an Exchange Shared Mailbox.  If it is a shared calendar, access can be provided on an iOS device, however for public […]
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Where can I use computer-based training (CBT)?
Description: Where can I use computer-based training (CBT)? You can access CBT courses from your office, home, anywhere you’re connected to the World Wide Web. Simply point your browser to software.unc.edu/learnit-online/.  We offer two online training options,  Lynda.com and Microsoft IT Academy.
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Adobe Photoshop Elements – Disable Photo Downloader
Description: Table of Contents What is Adobe Photoshop Elements Photo Downloader? Option 1: Disable from Windows Taskbar Option 2: Disable from the Adobe Photoshop Elements Organizer More Information What is Adobe Photoshop Elements Photo Downloader? Adobe Photoshop Elements Photo Downloader is an application designed to ease the process of uploading photographs and images for use in […]
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How do I submit a question to SAS if our ITS SAS group cannot help me? (Onyen Restricted)
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What should I know about passwords and user accounts? (CCI Laptop Guide) (Onyen Restricted)
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Do’s and Don’ts for your CCI Laptop (Onyen Restricted)
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How do I change my Windows Password on my CCI laptop?
Description: Computers that are not connected to a domain: The following steps will explain how to change the password for the user currently logged into the machine. While logged in to Windows press Ctrl+Alt+Del simultaneously and select Change Password. Type in your current password in the Old Password text box and then type in your new […]
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