Remedy Change Plan Documentation
Description: The purpose of the Change Plan application is to manage changes and provide Change Notifications so that staff and clients can plan accordingly. Changes require serious forethought, careful monitoring, and followup evaluation to reduce negative impact and increase positive benefits.  For more information about the Change Notice policy please visit http://itschanges.unc.edu/change-policy.html. Index General Application Navigation […]
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How do I install Virtual Lab software on Mac
Description: Installing or Upgrading the Citrix Receiver To install the Receiver, you need to select a web browser. Each browser has its own set of dialog boxes and instructions. The set of instructions below are for installing the plug-in. Follow any set of instructions displayed on your screen that are specific to the web browser you are running. […]
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ThinkCentre M92 Tiny
Description: Table of Contents Specifications More Information   Model Type Distributed Between Manufacturer’s Warranty Recovery CD Title 3238 UN9 3238 B45 (w/DVD) Desktop 5/12 – 12/13 3 Year On-Site Warranty Image on Hidden partion of hard drive Specifications Hardware Configuration   Processor Intel Core i5-3470T 2.9GHz Fixed-Disk 320 GB Serial ATA II 5400 RPM Memory 4Gb […]
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ThinkStation E31 [2552UN9]
Description: Table of Contents Specifications More Information   Model Type Distributed Between Manufacturer’s Warranty Recovery CD Title 2552 UN9 Tower 5/12 – 12/13 3 Year On-Site Warranty Image on Hidden partion of hard drive Specifications Hardware Configuration   Processor Intel XEON E3-1220V2 Quad (4 Cores /4 Threads) Fixed-Disk 500 GB Serial ATA II 7200 RPM Memory […]
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Software Installation Menu
Description: Citrix Software Receiver Installation Android iOS (iPhone & iPad) Macintosh Microsoft Surface RT Microsoft Windows For other operating systems follow all download instructions that are displayed in your web browser.
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How do I install Virtual Lab software on iOS
Description: Installing or Upgrading Citrix Receiver Applications The Citrix Receiver  is a small piece of software code that after connecting allows you to interact with Virtual Lab. You can save your work to your home desktop or a USB-connected flash drive and print using your USB-connected and network printers. Also available is the ability to create […]
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How do I install Virtual Lab software on my Chrome device?
Description: How Do I Install VL Software for My Chrome (OS) Device? Note: ChromeOS service for Virtual Lab is reliant on younger, less tested back-end architecture. ITS continues to develop the service to improve reliability, speed, and features. Please alert us to any problems you may experience via help.unc.edu. Thank you. Installing or Upgrading Citrix Receiver […]
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How do I install Virtual Lab software on Android
Description: Installing or Upgrading Citrix Receiver Applications You must be connected to the internet when installing or using the Citrix Receiver application. Tap on the Play Store icon on your device Search for Citrix Receiver. Find the Citrix Receiver app and tap Accept & Download.               You will be asked […]
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Where can I use computer-based training (CBT)?
Description: Where can I use computer-based training (CBT)? You can access CBT courses from your office, home, anywhere you’re connected to the World Wide Web. Simply point your browser to software.unc.edu/learnit-online/.  We offer two online training options,  Lynda.com and Microsoft IT Academy.
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Adobe Photoshop Elements – Disable Photo Downloader
Description: Table of Contents What is Adobe Photoshop Elements Photo Downloader? Option 1: Disable from Windows Taskbar Option 2: Disable from the Adobe Photoshop Elements Organizer More Information What is Adobe Photoshop Elements Photo Downloader? Adobe Photoshop Elements Photo Downloader is an application designed to ease the process of uploading photographs and images for use in […]
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