Description: Description ImageUltra is the UNC Chapel Hill on campus imaging solution for Lenovo CCI computers. The CCI images currently available through ImageUltra are compatible with any supported Lenovo CCI model (see Tables below). These images will install the UNC Chapel Hill ImageUltra load to a hidden service partition on the system hard drive. The CCI […]
» Subjects: CCI ImageUltra, CCI Laptop, Support » Tags: Carolina Computing Initiative, ImageUltra
ImageUltra Boot CD – How-To
Description: Image Source: Boot CD & UNC Network Image Time: 3 – 4 hours You will need an ImageUltra bootable CD, specifically configured for the UNC-CH solution, which you can obtain from http://shareware.unc.edu This process only works when the computer is connected via ethernet to the UNC Network and is regsitered for DHCP. This will not […]
» Subjects: CCI ImageUltra, Support
How do I troubleshoot Virtual Lab?
Description: I cannot connect to Virtual Lab. I had unsaved data on my virtual application session when I lost connection. How do I retrieve it? I logged off the website and my application closed. I closed out my virtual application and opened it back up, but the data I saved to “Documents” is gone. I can’t […]
» Subjects: Computer Labs, Educational Technology, Support, Virtual Lab, Virtual Lab » Tags: citrix, citrix receiver, FAQ, Help, save, saving, saving documents, Troubleshooting, unc virtual lab, Virtual Lab, VirtualLab, VL
How do I refresh a Remedy search without rebuilding the query?
Description: You do this by selecting View > Refresh Search within the Request for Service (RFS) or by selecting as a shortcut function key.
» Subjects: Remedy Services, Support
ThinkPad 390 [2626 NC3]
Description: Model Type Distributed Between Manufacturer’s Warranty Recovery CD Title 2626 NC3 Laptop Nov 16, 1998 – Apr 11, 1999 4 Year On-Site Warranty Prouct Recovery CD-ROM for IBM Thinkpad 390 (2626-NC3) Specifications Hardware Configuration Processor Intel Mobile PII 233MMX Fixed-Disk 4GB with S.M.A.R.T. Memory 64MB EDO Non-Parity Memory Maximum Memory 256MB (2 x 128MB) Video-Memory […]
» Subjects: CCI Laptop, Support » Tags: 2626 NC3, Carolina Computing Initiative, ThinkPad 390
ThinkCentre M91 [0266 UN6 & 0266 UN7 & 0266 UN8]
Description: Table of Contents Specifications More Information Model Type Distributed Between Manufacturer’s Warranty Recovery CD Title 0266 UN6 0266 UN7 0266 UN8 Desktop 5/11 – 11/11, 11/11 – 1/12, 1/12 – 5/12 3 Year On-Site Warranty Image on Hidden partion of hard drive Specifications Hardware Configuration Processor Intel Core i5-2400D 2.5GHz Fixed-Disk 320 GB Serial ATA […]
» Subjects: CCI ThinkCentre, Support » Tags: 3853 UN5, Carolina Computing Initiative, ThinkCentre M91
How do I change my Remedy client password?
Description: Remedy uses Kerberos authentication to grant access to Remedy. Your Remedy password is your Onyen password. If you want to change your Remedy password you will need to visit the Onyen website at onyen.unc.edu. Changing your Onyen password will change your Remedy password as well.
» Subjects: Remedy Services, Support
Remedy 7.6.04 Installation Guide
Description: Remedy 7.6.04 Installation Guide First back up all .arr and .arq files if you have saved Macros and reports. Once the new client is installed you can replace these into the /arcmds folder. In order to find the proper folder, go to Tools- Options- General Tab and look at the “Search Path:” Next , uninstall […]
» Subjects: Remedy Services, Support » Tags: 7.6.4 client, Remedy
Netvista A40 [6840 UN7]
Description: Table of Contents Specifications More Information Model Type Distributed Between Manufacturer’s Warranty Recovery CD Title 6840 UN7 Tower May 17, 2001 – Nov 16, 2001 4 Year On-Site Warranty IBM Product Recovery CD 1 (2 or 3) Netvista Type 6840 UN7 Specifications Hardware Configuration Processor Intel PIII 1 Ghz Fixed-Disk 30 GB ATA w/ SMART […]
» Subjects: CCI Laptop, Support » Tags: 6840 UN7, Carolina Computing Initiative, Netvista A40