Thinkpad X201 Tablet [3093 UN5]
Description: Table of Contents Specifications More Information Model Type Distributed Between Manufacturer’s Warranty Recovery CD Title 3093-UN5 Laptop May, 2010 – May 2011 4 Year On-Site Warranty Image on Hidden partion of hard drive Specifications Hardware Configuration Processor Intel Core i7-640LM (4M Cache, 2.93 GHz) Fixed-Disk 320 GB Serial ATA 5400 RPM Memory 4GB DDR3 Maximum […]
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Thinkpad R61 [7736 UN7]
Description: Model Type Distributed Between Manufacturer’s Warranty Recovery CD Title 7736 UN7 Laptop May , 2007 – April, 2008 3 Year On-Site Warranty ImageUltra on Hidden partion of hard drive Specifications Hardware Configuration Processor Intel Core 2 Duo CPU T7100 @ 1.80GHz Fixed-Disk 120 GB Ultra ATA HD 5400RPM Memory 1 GB DDR2 Maximum Memory 3 […]
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Remedy Notifier fails to login and I get the error: One or more servers were unavailable for login. How can I correct this problem?
Description: Remedy Notifier fails to login and I get the error: One or more servers were unavailable for login. How can I correct this problem? From the Remedy Notifier login prompt, select the Accounts button and ensure that you have remedy.unc.edu in the server name. If there is no server name remedy.unc.edu listed under the Server […]
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How do I report on more than one ticket after performing a query in the Request for Service?
Description: After you run a query, the first item is selected by default. Remedy will include in a report only those items that are selected. Make sure that every record you want to include in the report is selected before you open the Reporting window.If you want to include all of the records that the search […]
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Walk-in Support
Description: This document lists the hours for the ITS Servicedesk Walk-In.
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ThinkPad T40 [2373 FS1]
Description: Table of Contents Specifications More Information Model Type Distributed Between Manufacturer’s Warranty Recovery CD Title 2373 FS1 Laptop May 21, 2003 – Dec 17, 2003 3 Year On-Site Warranty Image on Hidden partion of hard drive Specifications Hardware Configuration Processor Intel M 1.5 Ghz Fixed-Disk 40 GB Memory 512 MB DDRAM Maximum Memory 1 GB […]
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Where can I find the nearest IBM/Lenovo Dealer?
Description: Where can I find the nearest IBM/Lenovo Dealer? Point your browser to the worldwide dealer locator on the IBM/Lenovo support site.
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Thinkpad X201 [3626 UN5]
Description: Table of Contents Specifications More Information Model Type Distributed Between Manufacturer’s Warranty Recovery CD Title 3626-UN5 Laptop May, 2010 – May 2011 4 Year On-Site Warranty Image on Hidden partion of hard drive Specifications Hardware Configuration Processor Intel Core i5-520M (3M Cache, 2.93 GHz) Fixed-Disk 320 GB Serial ATA 5400 RPM Memory 4GB DDR3 Maximum […]
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How do I view the Macro Bar menu within Request for Service?
Description: Select View and ensure that you have a check beside Macro Bar. Then go to Tools > Options > General and make sure the Search Path is C:\Documents and Settings\”YOUR ONYEN”\Application Data\AR System\HOME\arcmds.
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Securing Your CCI Laptop (2002)
Description: Securing Your Laptop There are two forms of security that you need to be concerned about: protecting your data from intrusion by hackers and protecting your laptop from would-be vandals. It’s very important that you protect your investment, not only the cost of replacing the hardware, but the investment of time that the papers, reports […]
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