Where can I find the nearest IBM/Lenovo Dealer?
Description: Where can I find the nearest IBM/Lenovo Dealer? Point your browser to the worldwide dealer locator on the IBM/Lenovo support site.
» Subjects: , » Tags:

Thinkpad X201 [3626 UN5]
Description: Table of Contents Specifications More Information Model Type Distributed Between Manufacturer’s Warranty Recovery CD Title 3626-UN5 Laptop May, 2010 – May 2011 4 Year On-Site Warranty Image on Hidden partion of hard drive Specifications Hardware Configuration Processor Intel Core i5-520M (3M Cache, 2.93 GHz) Fixed-Disk 320 GB Serial ATA 5400 RPM Memory 4GB DDR3 Maximum […]
» Subjects: , » Tags:

How do I view the Macro Bar menu within Request for Service?
Description: Select View and ensure that you have a check beside Macro Bar. Then go to Tools > Options > General and make sure the Search Path is C:\Documents and Settings\”YOUR ONYEN”\Application Data\AR System\HOME\arcmds.
» Subjects: ,

Securing Your CCI Laptop (2002)
Description: Securing Your Laptop There are two forms of security that you need to be concerned about: protecting your data from intrusion by hackers and protecting your laptop from would-be vandals. It’s very important that you protect your investment, not only the cost of replacing the hardware, but the investment of time that the papers, reports […]
» Subjects: , » Tags: , , ,

Is there a way to pull up tickets that I have recently created or modified without performing a manual search?
Description: Is there a way to pull up tickets that I have recently created or modified without performing a manual search? Yes. You can do this by going to File > Recent Requests.
» Subjects: , » Tags:

PC300PL [6892 UN2]
Description: Model Type Distributed Between Manufacturer’s Warranty Recovery CD Title 6892 UN2 Tower Jul 12, 1999 – Oct 18, 1999 4 Year On-Site Warranty Product Recovery CD-ROM for IBM PC 300PL (Type 6862-UN2 and 6892-UN2) Specifications Hardware Configuration Processor Intel PIII 500 MMX Fixed-Disk 13.5 GB Memory 128MB ECC SDRAM (100Mhz speed memory) Maximum Memory 384MB […]
» Subjects: , » Tags: , ,

ThinkPad R60 [9459 FS6]
Description: Table of Contents Specifications More Information Model Type Distributed Between Manufacturer’s Warranty Recovery CD Title 9459 FS6 Laptop May, 2006 – May, 2007 3 year On-Site Warranty ImageUltra on Hidden partion of hard drive Specifications Hardware Configuration Processor Intel Core Duo T2400 1.8 ghz Fixed-Disk 80 GB Ultra ATA Memory 512 MB DDR2 667 Mhz […]
» Subjects: , » Tags: , ,

ThinkPad R32 [2658 FS8]
Description: Table of Contents Specifications More Information Model Type Distributed Between Manufacturer’s Warranty Recovery CD Title 2658 FS8 Laptop Nov 25, 2002 – May 20, 2003 3 Year On-Site Warranty Image on Hidden partion of hard drive Specifications Hardware Configuration Processor Intel Mobile P4 1.8 Ghz Fixed-Disk 30 GB Memory 256 MB SDRAM Maximum Memory 1 […]
» Subjects: , » Tags: , ,

How do I fix a grayed out Application option when exporting a Remedy report to MS Excel?
Description: There are two things that you need to check: 1. Go to Tools > Options > Reports and make sure the Enable Report to Applications option is checked. 2. Look in C:\Program Files\Remedy\Home and see if there is a file called dde.ini. If there isn’t, then you must create it.   Below are the instructions […]
» Subjects: ,

Windows Server Update Services
Description: Table of Contents Windows Server Update Services Supported Windows Versions Patches Released through WSUS Monitoring Windows Server Update Services Windows Server Update Services (WSUS) enables information technology administrators to deploy the latest Microsoft product updates to computers that are running the Windows operating system. By using WSUS, administrators can fully manage the distribution of updates […]
» Subjects: