Network-based

What is Skype?
Description: What is Skype? Skype is a program that provides a way for users to make telephone calls over the Internet. Skype is compatible with most Operating Systems and an ever growing list of physical devices including specific cell phones. See www.skype.com for more specifics on compatibility and the latest features.  Skype can also be used [...]
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Vonage phone FAQ for ITS
Description: Vonage phone FAQ for ITS Vonage manufactures a telephone that connects through any standard RJ-45 data link port. Although Vonage is not a supported service, it is essentially an IP device and so it is possible to connect Vonage enabled phones to the network. The Hardware address of the Vonage device will need to be [...]
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What is H.323 (video over IP)?
Description: H.323 is a standard like ISDN, but pertains to communication over the Internet. It is a low-cost or no-cost method of videoconferencing compared to ISDN. Also, connection speeds can be higher with H.323 than with ISDN, so video quality is generally better. H.323 is less prevalent than ISDN, but is becoming more widely available.
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Best practices for use of Skype on the UNC-Chapel Hill network
Description: General Best Practices for Computer Users To ensure safe and secure computing, be sure to follow general best practices. Make sure you have the latest version of an antivirus program and be sure to download and install the latest security patches for your operating system and programs. For more information on securing your computer please [...]
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Cisco Voice over IP (VOIP) FAQ Setting up your Phone
Description: The Cisco phones described in this document are no longer in service on campus.   For more information about Voice Over IP on campus please visit the ITS VOIP website.
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