My Zoom account was created before Aug 4, 2018. Will I need to a new UNC Zoom account?

Note: Kenan-Flagler faculty, staff, and students should continue to use Kenan-Flagler’s Zoom portal.

You won’t need to create a new account.

If the email address associated with your Zoom account is, you can use your existing account and log into Zoom through the UNC-CH Zoom portal with your Onyen and password. (How do I look up my Zoom email address?)

If your Zoom email address is not, and you’d like to update it to use your Onyen account, you can edit your Zoom email in My Profile. You will also need to temporarily update your original Zoom password and verify the change in a follow-up email notification that Zoom will send to After you verify this change, go to, and log in with your Onyen and password.

Contact Zoom Support if you encounter difficulties with this process.