Infoporte and SAS Browser Issues
Description: Common Infoporte/SAS issues and their solutions:   Make sure you have the latest version of Adobe Flash, located here. (Un-check McAfee and True Key optional offers)   To solve the problem with downloading attachments from InfoPorte, we recommend that three URLs be added to the safe sites list in users’ browsers.  We’ve learned that three […]
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How do I access my local files using a file path in Virtual Lab in programs such as SAS, SPSS, R, etc?
Description: This problem occurs because when using Virtual Lab, the program defaults to the harddrive on our servers.  However, you should be able to correct this by using the following format:  “\\Client\C$\pathtofile…”.  “\\Client\” tells it to go to the client’s (your) computer.  From there, you can use the file path associated with your personal computer. The […]
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Installing SAS 9.4 on Windows
Description: This document provides instructions for installing the Windows version of SAS 9.4 on 7/8/10. This installation may take an hour or more. This document is written based on installing SAS 9.4 on Windows 7 64-bit version. In this installation only the SAS Foundation was chosen to be installed.  If you choose to install the additional […]
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How do I submit a question to SAS if our ITS SAS group cannot help me? (Onyen Restricted)
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SAS FAQ – How do you apply your SAS license file to renew your current 9.2/9.3/9.4 installation?
Description: Table of Contents Introduction Instructions Additional Help Introduction Starting with SAS 9.2, 9.3 or 9.4, SAS uses a file called SAS Installation Data (SID) to guide through the process of renewing. If you are installing SAS for the first time please click here for installation instructions. This page shows how to renew SAS based on […]
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SAS FAQ – How do I obtain a JMP license file?
Description: Introduction This document is intended for JMP users, and provides instructions for obtaining a JMP License file.. Instructions 1. Please go to the following web link: https://license.unc.edu 2. You will be prompted to enter your ONYEN and Password to access the website. 3. Supported Web Broswers: Internet Explorer 6 and above, Mozilla Firefox 1.x and […]
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SAS FAQ – How do I obtain a SAS SID/Setinit?
Description: Introduction This document is intended for SAS users, and provides instructions for obtaining a SAS SID/Setinit. For more general information about SAS, please refer to the SAS: Introduction to SAS Programming document. Instructions 1. Please go to the following web link: https://license.unc.edu 2. You will be prompted to enter your ONYEN and Password to access […]
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Installation Instructions for JMP Genomics for SAS 9.2 (Onyen Restricted)
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Statistical Computing – Updating your JMP license
Description: Introduction This document is intended for users of the SAS software JMP , and provides instructions for updating the license in JMP versions 13.x and 14.x. Updating the license in JMP 13.x and 14.x 1. If your JMP 13/14 license is expired, then starting JMP 13/14 will produce a JMP: Provide Your JMP License window […]
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What software applications are available in Virtual Lab?
Description: What software applications are available? All Virtual Lab users must use their ONYEN (User ID) to access VL. If you have special needs in Virtual Lab, please submit an Online Request for Help and we will try our best to meet those needs. All programs available through Virtual Lab are free to the end user.  License […]
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