File Access Preferences in Citrix for Mac
Description: If you are not able to access files on your computer’s local storage while using a Virtual Lab application you may not have the correct permissions granted in Citrix Receiver. Use the following steps to allow read and write access to citrix receiver.     Launch a Virtual Lab application, but before you do any […]
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File Access Preferences for Citrix in Windows
Description: If you are not able to access files on your computer’s local storage while using a Virtual Lab application you may not have the correct permissions granted in Citrix Receiver. Use the following steps to allow read and write access to citrix receiver.       Launch an application in Virtual Lab, but before you […]
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Virtual Lab Error – Application window does not appear on screen
Description: Problem  After opening an application on Virtual Lab from Windows, the program appears to be running in the taskbar, but never displays to the screen and allows user to interact with it. Solutions  This appears to be caused by a combination of Windows Creator Update and Citrix Receiver version installed on the machine.  We have […]
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Reinstalling Citrix Receiver
Description: Reinstalling Citrix Receiver on Windows Go to the Start Menu and enter “Programs and Features” Locate “Citrix Receiver” in the program list and choose “Uninstall”. Follow prompts to Uninstall. Download the latest version of Citrix Receiver for your operating system here. Follow prompts to install Citrix Receiver. Reinstalling Citrix Receiver on Mac Download the latest […]
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Accessing local files from Virtual Lab
Description: When opening/saving files on Virtual Lab, it is important to make sure that you are saving to your local machine rather than to the server. Below is a picture of an example open dialog from a program in Virtual Lab, highlighting the general location of your local drive (Please note that Operating System and user […]
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Atlasti on Virtual Lab
Description: In order to work with ATLAS.ti on Virtual Lab, projects need exported as a project bundle and imported in a specific way.  Below are the steps to accomplish this.   Saving Project as Project Bundle When you are ready to save your project, choose file from the top left > export > export project bundle […]
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How do I access my local files using a file path in Virtual Lab in programs such as SAS, SPSS, R, etc?
Description: This problem occurs because when using Virtual Lab, the program defaults to the harddrive on our servers.  However, you should be able to correct this by using the following format:  “\\Client\C$\pathtofile…”.  “\\Client\” tells it to go to the client’s (your) computer.  From there, you can use the file path associated with your personal computer. The […]
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Virtual Lab and Stata User-contributed ADO files
Description: Problem Adding the ability to use user-created ADO files in your Stata session on Virtual Lab. Solution The solution is to set your ADO personal directory space in Stata to a location on your personal computer in which you downloaded the appropriate ADO files.  For example, if I have downloaded ADO files that I wish […]
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Virtual Lab Help Documents
Description:    User Guide  Receiver Installation Menu  Available Software Accessing/Saving Files Printing Frequently Asked Questions TroubleShooting Request Help
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How do I install Virtual Lab software on Windows Surface RT?
Description: Installing Citrix Receiver ● You must be connected to the internet when installing or using the Citrix Receiver application. ● Note: Windows RT is new software. Local drive access has not yet been added. If you have any problems or notice any decreased functionality, please submit a Help Request. The more we know, the more we […]
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