Office 365 User Guide
Description: Don’t see your question answered here? Please visit the Office 365 program website. We post information about upcoming learning events, a list of training resources, and you can sign up for the monthly newsletter there. Looking for guidelines about storing sensitive information in Office 365? Read the Sensitive Information Guidelines to learn about which applications you can […]
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How do I install Adobe Creative Cloud Applications?
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Managing Software Updates
Description: Campus IT uses the Software Center to manage and push Microsoft updates to computers that are on the Active Directory domain. Primarily it will be Faculty and Staff members that will have computers on the Active Directory domain.  The document is written based upon what Main Campus IT follows, your department may follow a different […]
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2-Step Verification for Duo
Description: The University recommends registering more than one device. For example, you could register both a mobile device and a landline. If you only register one device and do not have it with you, then you may be unable to access your sensitive information or application. Security Tips: if you have access to privileged systems you […]
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Office 365 – Email Setup (Outlook, Apple Mail, Mail App, Email App, and Outlook App)
Description: Overview and Configuration Settings UNC-Chapel Hill is migrating Exchange accounts to Office 365. Your email settings can be configured on either a desktop client (Windows, Mac OS X) or a mobile device (iPhone/iPad (iOS), Android). This document is written to take you through a new Office 365 email configuration. Please see the tabs below for the […]
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How to export your email to a pst or local folder in Microsoft Outlook?
Description: Creating a PST or local folder in Microsoft Outlook Once your Office 365 account is configured in Outlook.  This document is written to take a person through the steps of creating a pst file (Win) or moving email to a local folder (Mac). Note:  The following process can lead to removing the email from your […]
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Connecting to the UNC Wireless Network
Description: Please click the buttons below to expand and see the configuration instructions:
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How to Apply Qualys Scan Prep Group Policy for Windows Systems in ad.unc.edu (Onyen Restricted)
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Setup Procedures for Authorized Qualys Scans of Windows Systems with a Local Account (Not a domain account) (Onyen Restricted)
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How do I change my Windows Password on my CCI laptop?
Description: Computers that are not connected to a domain: The following steps will explain how to change the password for the user currently logged into the machine. While logged in to Windows press Ctrl+Alt+Del simultaneously and select Change Password. Type in your current password in the Old Password text box and then type in your new […]
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