Getting Started in Virtual Lab
This start-up guide covers everything you’ll need to start using Virtual Lab including installing the Receiver plug-in, launching an application, opening/saving files, and printing.
Virtual Lab is an easy, intuitive system to use that lets you access programs normally found only in computer labs and libraries on your laptop or mobile device, letting you work with Stata, SPSS, Microsoft Office, and dozens more applications anywhere, anytime, as long as you have an Internet connection.
If you have already installed your Receiver Plug-in, scroll down to the Navigating Virtual Lab: Opening and Saving Files, CCI Printing section.
The below operating systems are supported in Virtual Lab. Selecting a link will direct you to the operating system you will need to install for your device.
Functionality varies by device type. Local storage (i.e. saving to a device’s storage) is not available on the iPad or iPhone due to Apple’s file architecture and application permission restraints.
Microsoft Windows (See below)
Installing Citrix Receiver Plug-in on Microsoft Windows
Start your web browser and navigate to virtuallab.unc.edu.
Login with your Onyen and Password.
The UNC-Chapel Hill Security Message should display, click “Accept”:
Then, if this is the first time using Virtual Lab and you do not already have the Citrix Receiver installed, you should see the following window prompting you to check for the Receiver, click on “Detect Receiver”:
If the Receiver is not detected on your machine, you should be prompted to download and install it, simply check the box to accept the Citrix license agreement and click “Download” :
If you see the above screen and you know Citrix Receiver is already installed, click “Already Installed” and you should continue on to Virtual Lab.
If you need to install Receiver, once the download completes, simply open up the downloaded installer and click through the prompts:
NOTE– During the install process you may be asked if you want to add an account. You can do this to access the Virtual Lab apps without the need to go through a browser. You will be asked to enter a work/school email or server address, use virtuallab.unc.edu. Next you will be asked to log in. Use your onyen and onyen password. At this point you should be taken to the Citrix Storefront where you can browse and launch apps from Virtual Lab.
Once you are done installing, go back to the browser and click “Continue” to confirm that Citrix Receiver installation is complete and to proceed to your Virtual Lab homescreen:
From here, please proceed to setting up your Virtual Lab desktop for the first time.
Setting up your Virtual Lab Desktop for the first time
If you have not added your Favorites to your Virtual Lab desktop the following screen will be displayed.
To add favorites or launch an applications, click on the “Apps” tab and search for the apps, either using the search bar on the upper-right or by browsing through the folders in Categories view (all Virtual Labs applications are in the “VirtualLab” folder). Once you find an application, click on its “Details” to add it to your Favorites or Launch it:
You should now see the program in your Favorites tab and it should be there every time you log into Virtual Lab. You can click to open it from there (either by clicking on the application or clicking on “Details” and then clicking “Open”).
From here, please proceed to “Launching a Program”.
Launching a Program
To launch a program, simply click on the icon and it should open up in Citrix Receiver. If the program does not open up automatically, try double-clicking the downloaded .ica file and it should associate with Citrix Receiver and launch. In this example, we will launch Stata 14 from our Favorites screen.
After clicking on the Stata 14 icon from above, you should get a message indicating that the program is launching (might take a few seconds to appear):
Then, after a few seconds, you should get a prompt warning about requested file access. Depending on your configuration, this prompt may not appear until you actually try to access files, but it should be similar. Generally (assuming you want to be able to read and write files to/from your computer), you will want to choose to “Permit all access”:
Then, the application will be launched.
Navigating Virtual Lab: Opening and Saving Files, CCI Printing
Please read this section to ensure that you can save and open your work. Virtual Lab’s applications are hosted on ITS’s servers, so when you press “Open File” or “Save As” on almost all applications, the default is to save it on the server. If you save on the server, it is highly unlikely that we can recover your file. The key to navigating Virtual Lab is to select the drive you want to save on, whether that’s your local hard drive, a network hard drive, a flash drive, or your H: drive. This section will explain how to access those drives.
Printing from Virtual Lab is easy
Your virtual session automatically detects the printers that you have available through virtual printer mapping and the Citrix Universal Print Driver (UPD).
Select File -> Print in most programs, and CCI Printing will be an option. Some programs also allow you to save or virtually print into other formats, including XPS and PDF. If you have a printer hooked up to your computer, that should appear as an option as well.