CCI Printing: Printing from a Mac


The CCI Printing service enables users to send print jobs to ITS and resident-hall computing labs from their personal computer. This document instructs Mac users on how to install and configure this remote printing service. (Note: Students cannot queue documents to residence halls other than their own.)

To find your Mac operating system (OS), open the Apple menu  and select About This Mac.

STEP 1: Download CCI Printing Client

Downloading and installing the Pharos Popup print queue is identical for all Mac OS’.

To download the CCI Printing client visit and find the entry for CCI Printing. In the drop-down list choose the version of software appropriate to your operating system.

You will need to supply your Onyen and Onyen password to download the CCI Printing client.

STEP 2: Install and Configure Pharos Popup 8.1

Installation and configuration of the Pharos Popup print queue varies with the Mac OS version. Be sure to follow configuration instructions specific to your OS.

Popup is currently not compatible with the Fast User Switching feature of Mac OS X. Disable Fast User Switching when installing Popup on a client machine.
If a firewall is present between the client machine and the Pharos Popup and LPD Servers, the following ports must be opened for traffic for Popup to work properly:
1. Port 515.
2. Port 28203.
Here is a link that can help with configuring your firewall in Mac OSX:
Mac OSX Firewall Help

Mac OS 10.11/10.10/10.9/10.8/10.7/10.6

Make sure to uninstall any existing versions of Pharos prior to installing (see Removing Popup). After the CCI Printing Client file has been downloaded, double-click the file to open the installer, and then double-click on the installer file to begin installation.

*NOTE* – If you are prompted to download additional software from the app store you may need to install the Lexmark Universal Print Driver.  That Driver can be downloaded from here.

Once the installation has finished simply reboot your computer. You should now be able to choose CCI Printing from the choice of printer options available to you when you print.

If installing on Mac OS X 10.11 (El Capitan), please make sure to upgrade to 10.11.1 prior to running the installer or the installation may fail.  Additionally, you may need to run the following commands to force updates on critical background processes:

sudo softwareupdate –schedule on

sudo softwareupdate –background-critical

Mac OS 10.5/10.4


OS 10.5/10.4

  1. Log in to the computer with an administrator-level account.
  2. Download <Popup.dmg>, the disk image for Pharos Popup.
  3. Open <Popup.dmg> to create a disk image in Finder. The disk image will contain the Popup installer, <Popup.pkg>.
  4. Navigate to the Finder and double-click <Popup.pkg>; to initiate the Standard Install procedure.
  5. The Standard Install will ask you to confirm the default destination for the install (Startup Disk) and to enter your administrator credentials.
  6. Click Install.
An Apple Disk Image, which typically carries the .dmg file extension, enables compression and password-protection of Apple files. Among other functions, disk images facilitate the transfer of Mac installation files across the Web.

Pharos Popup will now be running on your Mac. It will be enabled automatically on logging in to the machine.


OS 10.5/10.4

1. Open the menu and select System Preferences>Print & Fax icon.

2. Select + from the Print & Fax menu.

3. Hold down the Control key on the keyboard and click anywhere on the toolbar. From the popup menu that appears, select Customize Toolbar….

4. A menu will appear with the header “Drag your favorite items to the toolbar…” Drag the Advanced icon to the toolbar on the Add Printer dialog. (The below screenshot shows both dialog menus and a red arrow demonstrating the drag-and-drop path.) Click Done to close the customization dialog.

5. On the Add Printer menu toolbar, select .

6. The uppermost dropdown menu will be labeled Type. Select Pharos Print Server. In the textbox labeled URL, type: popup://

Do not insert a space after either colon in the URL pointing to the Pharos Print Server.

7. In the Name textbox, type: CCI Printing

8. Leaving the Location textbox blank, open the Print Using dropdown and launch Select Printer Software…. The new popup menu has a search box, in which you will type HP LaserJet 9050. Highlight the exact matching result. Click OK.

9. The Installable Options menu will appear; its contents should be identical to those in the below screenshot.

10. The Print & Fax menu will now reappear, with CCI Printing now appearing in your list of printers.

OS 10.4

      1. Double-click on the Printer Setup Utility, located at Applications>Utilities>Printer Setup Utility.
      2. The Printer List window will open. Select the Add Printer button in the toolbar. Next, hold down the Option key on the keyboard while clicking on the More Printers… button.
      3. Select Advanced from the first popup menu.
      4. Select Pharos Print Server from the Device popup menu.
      5. In the Device Name field, enter: CCI Printing.
      6. In the Device URL field, enter: popup://
      7. From the Printer Model popup menu, select HP LaserJet 9050. Click Add. The new Popup queue will now show up in the list of printers.

Removing Popup

  1. Launch the Uninstaller application using the navigation path: Your.Hard.Disk>Library>Application Support>Pharos>Utilities>Uninstaller.
  2. Select Pharos Popup and any other Pharos components that you would like to uninstall, then click Continue.
  3. A list of the selected items will be shown. Click Continue.
  4. Enter your administrator credentials.
  5. Click Done.
  6. Check your log-in items (Go to System Preferences>Users&Groups>yourusername>Login Items) and if Popup client exists, then remove it.
  7. Check your launch agents for Pharos plist file.  Launch agents are located in /Library/Launchagents.  To go to that location, Go to Finder>Click on Go>press option key while Go is selected and Library should appear>Click on Library->Open LaunchAgents folder.  If there is a file in this folder named “com.pharospopupclient.plist“, then delete it.
  8. If re-installing Pharos, reboot your machine at this point and then run the installer.