Why do random characters show up in my mailing that I sent from the admin web interface?

Why do random characters show up in my mailing that I sent from the admin web interface?

You may have pasted the text in from Microsoft Word. Word (and possibly other word processing programs) encodes certain characters in a way that is not compatible with the listserv interface. It is recommended that you use a more simple text editor such as Wordpad when composing a message to be pasted into the New Mailing section of the web admin interface.If you have already composed the message in Microsoft Word, follow these steps to adjust the formatting:

1. Go to File -> Save As and save the file as type Plain Text.

2. In the File Conversion window that appears, make sure that Windows (Default) is chosen.

3. Place a check in the box next to Allow Character Substitution, and click OK.

4. Close the file, and re-open it.

5. Paste the text into the Lyris admin interface.