Why am I unable to log in to the campus library eReserve material, and why is my PID not recognized?
Description: Why am I unable to log in to the campus library eReserve material, and why is my PID not recognized? The eReserve system requires a student, staff, or faculty member to authenticate with that system using their PID when connecting from off campus. The database that houses these PIDs belongs to the Davis Library Reference […]
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Library Reserves General Information
Description: Instructors who assign outside reading to students often put those readings on reserve. Those books, photocopies and A-V materials are available for student use at the Reserve Reading Desk or Media Resources Center in R.B. House Undergraduate Library or the reserve reading collections in departmental libraries. Certain materials are also eligible for electronic reserve (e-reserve). […]
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Where can I find information on Securexam?
Description: Where can I find information on Securexam? More information on Securexam can be found at the UNC Securexam web page.
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Publishing Microsoft PowerPoint
Description: Introduction Publishing a Microsoft PowerPoint presentation is a relatively simple process that makes the file accessible from any computer with an Internet connection. You can publish PowerPoint presentation slides as: A PowerPoint presentation file (.ppt) A Web page (.html) Image files (.jpeg, .gif, .png, .tif) This document will cover the advantages and disadvantages, and outline […]
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How should I request help in Virtual Lab?
Description:  Virtual Lab Help Documents Get Help ITS Service Desk is on call for help 24/7/365. Call Call 962-HELP (4357) to speak with an ITS Service Desk consultant. Email Submit an Online Help Request to the ITS Service Desk. Log in with your Onyen. Under “Type of help needed, select “ITS Computer Labs” from the Choose an […]
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What does AMX stand for?
Description: What does AMX stand for? At Multimedia Classroom Design, we use a variety of high tech equipment to help with the functionality of our classrooms. One of the technical companies that we utilize is AMX. AMX stands for Automated Memory eXtra. For more information about what different kinds of equipment and services we provide, feel […]
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What are my printing options in Virtual Lab?
Description: Printing Your virtual session automatically detects the printers that you have available through virtual printer mapping and the Citrix Universal Print Driver (UPD). Select your virtual application. Select Print Settings. In your list of printers, make your selection. USB-connected Printer USB printers can be plugged in and unplugged on your device without any management in […]
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What distance education services and resources are available for instructors?
Description: Consultations Staff at the ITS Teaching and Learning division will consult with you about designing a distance learning course, UNC-Chapel Hill support systems, and available software. ITS TL may coordinate with the Center for Faculty Excellence, campus libraries, and school support services. Other Campus-wide Resources University distance education homepage Join the UNC-Chapel Hill distance education […]
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How do I reserve a multimedia classroom?
Description: All general purpose multimedia classrooms must be scheduled by the Registrar’s Office: (962-6093). To find a classroom to fit your needs, enter your preferences on the “Find a Classroom” page. Or if you would like to find more specific information concerning one of the classrooms, go to the Classroom Hotline’s “Supported Rooms” page.
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What software applications are available in Virtual Lab?
Description: What software applications are available? All Virtual Lab users must use their ONYEN (User ID) to access VL. If you have special needs in Virtual Lab, please submit an Online Request for Help and we will try our best to meet those needs. All programs available through Virtual Lab are free to the end user.  License […]
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