What are the Frequently Asked Questions in Virtual Labs?
Description: Where can I save data on Virtual Lab? I can’t access my files or save to my local drive while using Virtual Lab.  How do I change the access granted for my local drives? How do I access my files using a file path in programs such as R, SAS, SPSS, M Plus, etc? Which […]
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How do I get started with Virtual Lab?
Description: Getting Started in Virtual Lab This start-up guide covers everything you’ll need to start using Virtual Lab including installing the Receiver plug-in, launching an application,  opening/saving files, and printing. Virtual Lab is an easy, intuitive system to use that lets you access programs normally found only in computer labs and libraries on your laptop or […]
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How should I request help in Virtual Lab?
Description:  Virtual Lab Help Documets Get Help ITS Response Center (ITRC Help Desk) is on call for help 24/7/365. Call Call 962-HELP (4357) to speak to an ITS Response Center consultant. Email Submit an Online Help Request to the ITS Response Center. Log in with your Onyen. Under “Type of help needed, select “ITS Computer Labs” […]
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What are my printing options in Virtual Lab?
Description: Printing Your virtual session automatically detects the printers that you have available through virtual printer mapping and the Citrix Universal Print Driver (UPD). Select your virtual application. Select Print Settings. In your list of printers, make your selection. USB-connected Printer USB printers can be plugged in and unplugged on your device without any management in […]
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What software applications are available in Virtual Lab?
Description: What software applications are available? All Virtual Lab users must use their ONYEN (User ID) to access VL. If you have special needs in Virtual Lab, please submit an Online Request for Help and we will try our best to meet those needs. All programs available through Virtual Lab are free to the end user.  License […]
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Where can I save my work in Virtual Lab?
Description: Data Storage From Your Personal Computer File Access Security Settings Changing File Access Security Settings During Your Session Devices with Removable Storage Other: Home Desktop, Network Drives, USB Devices Reading a File within an Application Saving a File within an Application Accessing Files Using a File Path               Data […]
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