Office 365 – How can I request an SPF Record?
Description: This document explains how you can send mail from a vendor-hosted application or system using a custom unc.edu domain without triggering Office 365’s anti-spoofing system. Decide on the domain name from which you want to send. For example, the domain name for survey@qualtrics.unc.edu is “qualtrics.unc.edu”. If there is no domain with the name you have […]
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Auto-forwarding of email to untrusted email domains
Description: Policy clarification for all UNC-Chapel Hill affiliates regarding email accounts used to conduct University business UNC-Chapel Hill affiliates may have their email auto-forward removed if their email account is currently being forwarded to an email system that is not run by UNC-Chapel Hill or is not among systems that have agreements in place with UNC-Chapel […]
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How to export calendar and import using .pst file in Office 2016
Description: Click File: In Outlook, click file in the upper left corner. Open & Export: Click on Open & Export on the left then select Import/Export Export to a File: Highlight export to a file and click next   Highlight Outlook Data File: Highlight Outlook Data File (.pst) Select the Calendar: Select the calendar you want […]
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Dual Affiliate FAQ
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Bitlocker Encryption for Microsoft Windows
Description: Faculty and staff should contact their IT support staff or ITS for assistance configuring and troubleshooting BitLocker whole disk encryption.   Overview Microsoft Windows provides a method to encrypt storage disks on a computer in order to protect the data against physical theft or loss. This full-disk encryption technology is named BitLocker and it can […]
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Recognizing and Reporting Fraudulent Emails
Description: This document describes the most common types of fraudulent email and provides you with recommendations on what to do if when you receive one. The two most common types of fraudulent emails are: Phishing emails Spam emails What are Phishing Emails? Phishing emails are malicious messages that attempt to steal your sensitive information, such as your passwords, […]
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How to forward suspect Phishing & SPAM Email Messages for Evaluation
Description:   What is a Phishing or SPAM Email? Phishing is an email that attempts to capture login credentials, sensitive or financial information, or both.  In some cases, phishing is an attempt to collect money.  Generally, phishing emails attempt to convince users to unknowingly surrender information by providing an attachment for the user to open or […]
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Developer Directory Information (LDAP) (Onyen Restricted)
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Getting Connected at UNC
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Sending Email Without SMTP Authentication
Description: Email automatically generated through servers, workstations or printer/scanner/fax machines can be sent through UNC’s email system without requiring SMTP authentication. As of 12/19/2013, the need to register machines to add them to the relay.unc.edu whitelist will no longer be required. All machines which send email through the sub-net ranges listed here (except for UNC Guest […]
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