How to forward suspect Phishing & SPAM Email Messages for Evaluation
Description: What is a Phishing or SPAM Email? Phishing is email that attempts to capture login credentials, sensitive or financial information, or both. In some cases phishing is an attempt to collect money. Generally, phishing emails attempt to convince users to unknowingly surrender information by providing an attachment for the user to open or by […]
» Subjects: Email, Exchange, HeelMail, Spam and Phishing » Tags: Mac Mail, outlook, OWA, Phish, Phishing, spam, Thunderbird
Getting Connected at UNC
» Subjects: Android, Calendar, Email, Exchange, HeelMail, Introduction to Email, iOS, Mac OS X, Microsoft, Mobile Devices, Software » Tags: Android, email, Exchange, HeelMail, iOS, iPad, iphone, ipod, Microsoft Outlook, outlook
Sending Email Without SMTP Authentication
Description: Email automatically generated through servers, workstations or printer/scanner/fax machines can be sent through UNC’s email system without requiring SMTP authentication. As of 12/19/2013, the need to register machines to add them to the relay.unc.edu whitelist will no longer be required. All machines which send email through the sub-net ranges listed here (except for UNC Guest […]
» Subjects: Email, Exchange » Tags: email, relay.unc.edu, SMTP
How do I get a UNC e-mail account?
Description: Before you can get an email account, you must first have a UNC PID (personal identification number) and you must be actively affiliated with UNC-Chapel Hill. Typically, being actively affiliated means that you are enrolled as a student in a course of study or you are a member of the faculty or staff. Information on […]
» Subjects: Administrative, Email, Exchange, HeelMail, Onyen & Guest ID » Tags: email, Onyen
Self Service Tool (Email, Listserv, Mass Email, and Office 365 Groups)
Description: The university has transitioned our email service to Office 365 (also know as Heelmail). A Self Service tool has been created to allow faculty/staff or students to sign up for email, add/modify aliases, manage their lists, and create Office 365 Group. Once logged into the Self Service tool there are four tabs (Home, ListManager, MassMail, […]
» Subjects: Email, Exchange, HeelMail, Listserv, MassMail, Webmail » Tags: Exchange, IMAP, ListManager, listserv, mass email, Mass Mail, Migrate, old e-mail, old email
E-Mail – What is the maximum number of recipients for an email message?
Description: What is the maximum number of recipients for an e-mail message? The maximum number of recipients for an e-mail message sent through Exchange (outlook.unc.edu) is 5000 recipients and HeelMail (heelmail.unc.edu) is 500 recipients. Alternatives for sending messages to 100+ recipients If you do not have an Exchange account: Split up the recipient list and send […]
» Subjects: Email, Exchange, HeelMail » Tags: email, email service, mass email, messages, size
Office 365 – Alpine Configuration
Description: UPDATE: ITS has released a new version of Alpine Client. This version will include a new authentication method. Users may see the following message when running the new Alpine Client for the first time: [>Failed to disable SASL authenticator “GSSAPI”: name not found<] please follow the instructions below to fix the issue. Because of […]
» Subjects: Email, Exchange » Tags: Alpine, Campus Exchange, Mail Client
Can I set up a vacation autoresponder for my email account when I am away?
Description: Can I set up a vacation autoresponder for my email account when I am away? Yes. ITS provides an e-mail vacation service that automatically responds to senders of your incoming e-mail messages with a message notifying them that you are away and/or unable to read your e-mail. This service is only provided for the campus […]
» Subjects: Email, Exchange, HeelMail » Tags: Mail Client, Out of Office, outlook, OWA, Vacation
What is an email alias and how do I create one?
Description: Email Aliasing: Email Addresses Made Easier Email addresses can be difficult to remember, resulting in mistakes when people try to send you email. But good news! You can request an easy-to-remember nickname (alias) for your email address. The alias consists of your first and last name separated by an underscore and followed by @unc.edu. For […]
» Subjects: Email, Exchange, HeelMail » Tags: Alias, Campus Exchange, Email lists, live@edu
[Exchange] UNC Email Quota
Description: Exchange Overview UNC-CH faculty and staff email accounts have been migrated to the Microsoft Exchange platform since 2011. Each email account on the Exchange server has an enforced 2GB quota. Mailboxes using more than the 2GB quota of space will be unable to send and receive email. The University does offer more than the 2GB quota; please visit […]
» Subjects: Email, Exchange » Tags: quota