Sending Email Without SMTP Authentication
Description: Email automatically generated through servers, workstations or printer/scanner/fax machines can be sent through UNC’s email system without requiring SMTP authentication. As of 12/19/2013, the need to register machines to add them to the relay.unc.edu whitelist will no longer be required. All machines which send email through the sub-net ranges listed here (except for UNC Guest […]
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How do I get a UNC e-mail account?
Description: Before you can get an email account, you must first have a UNC PID (personal identification number) and you must be actively affiliated with UNC-Chapel Hill. Typically, being actively affiliated means that you are enrolled as a student in a course of study or you are a member of the faculty or staff. Information on […]
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Self Service Tool (Email, Listserv, Mass Email, and Office 365 Groups)
Description: The university has transitioned our email service to Office 365 (also know as Heelmail). A Self Service tool has been created to allow faculty/staff or students to sign up for email, add/modify aliases, manage their lists, and create Office 365 Group. Once logged into the Self Service tool there are four tabs (Home, ListManager, MassMail, […]
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E-Mail – What is the maximum number of recipients for an email message?
Description: What is the maximum number of recipients for an e-mail message? The maximum number of recipients for an e-mail message sent through Exchange (outlook.unc.edu)┬áis 5000 recipients and HeelMail (heelmail.unc.edu) is 500 recipients.   Alternatives for sending messages to 100+ recipients If you do not have an Exchange account: Split up the recipient list and send […]
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Can I set up a vacation autoresponder for my email account when I am away?
Description: Can I set up a vacation autoresponder for my email account when I am away? Yes. ITS provides an e-mail vacation service that automatically responds to senders of your incoming e-mail messages with a message notifying them that you are away and/or unable to read your e-mail. This service is only provided for the campus […]
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What is an email alias and how do I create one?
Description: Email Aliasing: Email Addresses Made Easier Email addresses can be difficult to remember, resulting in mistakes when people try to send you email. But good news! You can request an easy-to-remember nickname (alias) for your email address. The alias consists of your first and last name separated by an underscore and followed by @unc.edu. For […]
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Office365 – How to recall a message in Outlook?
Description: Message Recall is available on the Office365 using the Microsoft Outlook application. The recipient of the message you want to recall must also be using an Office 365 email account. This option is not available using the Microsoft Outlook Web App (OWA) or Outlook 2011/2016 for Mac. Please visit https://support.office.com/en-us/article/Recall-or-replace-an-email-message-that-you-sent-35027f88-d655-4554-b4f8-6c0729a723a0 for more information.    
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What is a vCard?
Description: A vCard is the digital equivalent of a business card. vCards can be used to represent email or mobile contacts, allowing for a standard format of detailed information that goes beyond just name, email address and/or phone number. Once a vCard is imported to a program, it can be traded through various methods as attachments […]
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Office 365 – Out of Office Assistant (Automatic Replies)
Description: The Out of Office Assistant within Microsoft Outlook allows you to configure custom auto-responses to be sent in reply to the mail you receive while out of the office for reasons such as vacation or sickness. The robust configuration allows you to specify start and end dates and times, reply with messages tailored to people […]
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Office 365 – About the Microsoft Outlook Address Book
Description: Overview The Address Book is a collection of address books or address lists. You can use the Address Book to look up and select names, e-mail addresses, and distribution lists when you address messages. When you type a name in the To, Cc, or Bcc fields of an e-mail message, Microsoft Outlook automatically checks to […]
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