Self Service Tool (Email, Listserv, Mass Email, and Office 365 Groups)
Description: The university has transitioned our email service to Office 365 (also know as Heelmail). A Self Service tool has been created to allow faculty/staff or students to sign up for email, add/modify aliases, manage their lists, and create Office 365 Group. Once logged into the Self Service tool there are four tabs (Home, ListManager, MassMail, […]
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What is the Listserv Web Interface?
Description: What is the Listserv Web Interface? The Listserv Web Interface allows list subscribers to interact with mailing lists through the Web interface instead of by e-mail. By going to http://selfservice.unc.edu/listmanager and logging in with your Onyen and password, you may: Learn about lists available on the server Log in and view your subscribed lists Subscribe […]
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How do I Login to the Listserv Subscriber Web Interface?
Description: You may access the Listserv Subscriber Web Interface by going to http://selfservice.unc.edu/listmanager, logging in with your Onyen and password, and clicking the Log In and List Members links.
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How do I get my list passwords?
Description: 1. Visit http://selfservice.unc.edu/listmanager and log in with Onyen and password. 2. In the Visit or Manage a Single List section, choose to Visit a list that you are currently subscribed to, that requires a password to access. 3. When prompted to do so, enter your email address that you are subscribed to the list with, […]
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How can I determine to which lists I am subscribed?
Description: Send an email to listserv@unc.edu with a blank subject and the word which in the body, and you will receive a return message telling you which lists you are a member of.
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Why can’t I send a message to more than one list at the same time?
Description: The Allow Cross-Posting option defaults to NO for all new lists, and this is why you received that error message. The fix for it is: Visit http://selfservice.unc.edu/listmanager, then log in with your Onyen and password. Click the Log In and List Administrators links to log into your list. Go to Utilities > List Settings > […]
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Listserv – Exporting & Importing Members
Description: The purpose of this document is to explain how to import and export members of a listserv. This can be useful for combining listservs for simplicity or even renaming listservs. While renaming an existing listserv must be done by a system administrator, exporting the members of a listserv to a CSV file and importing those […]
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How to create an automatic welcome message for new subscribers of moderated lists?
Description: The purpose of this document is to explain how to create a welcome message to send to new subscribers. The document is intended for new subscribers of a moderated list. Create Document Content Once you login to the UNC List server, you can Begin by clicking onĀ Utilities: Automated Messages: Document Content Click on Create From […]
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How can I send a large attachment over email?
Description: You can use the UNC-CH email system to send attachments up to 50 megabytes in size. Sending large files through email without advance warning can greatly inconvenience people using dial-up accounts or those whose email provider uses small quotas. Consider one of the following alternatives for making the file accessible to others. Temporarily place the […]
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Listserv Administrators – FAQ Collection
Description: Membership Management List Settings Web Interface Other
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