Office 365 – Resource Index
Description: This document was written to provide training resources for using Office 365.
» Subjects: Android, Email, HeelMail, iOS, Migration, Mobile Devices, Office 365, OneDrive for Individuals, SharePoint » Tags: excel, Office 365, Office Applications, OneDrive, OneNote, outlook, SharePoint, Word
How to export calendar and import using .pst file in Office 2016
Description: Click File: In Outlook, click file in the upper left corner. Open & Export: Click on Open & Export on the left then select Import/Export Export to a File: Highlight export to a file and click next Highlight Outlook Data File: Highlight Outlook Data File (.pst) Select the Calendar: Select the calendar you want […]
» Subjects: Calendar, Directory, Directory Sharing, Email » Tags: calendar, directory, Directory Sharing, Export., Import, pst, UNC SOM
How to Manually Update the Global Address List (GAL)
Description: Why and when would I need to update the GAL? When searching for a user in outlook using the address book and: You cannot find the person You can find the person and their email address is not listed or incorrect. This is usually due to a sync issue with the exchange server which is […]
» Subjects: Calendar, Directory, Directory Sharing, Email, Exchange, Office 365 » Tags: calendar, directory, Directory Sharing, email, GAL, Global Address List (GAL), Office 365, UNC SOM
Bitlocker Encryption for Microsoft Windows
Description: Faculty and staff should contact their IT support staff or ITS for assistance configuring and troubleshooting BitLocker whole disk encryption. Overview Microsoft Windows provides a method to encrypt storage disks on a computer in order to protect the data against physical theft or loss. This full-disk encryption technology is named BitLocker and it can […]
» Subjects: Encryption
Office 365 Email Setup (Outlook, Apple Mail, Mail App, Email App, and Outlook App)
Description: Overview and Configuration Settings UNC Chapel Hill is migrating Exchange accounts to Office 365. Your email settings can be configured on either a desktop client (Windows, Mac OS X) or a mobile device (iPhone/iPad (iOS), Android). This document is written to take you through a new Office 365 email configuration. Please see the tabs below for […]
» Subjects: Android, Calendar, Email, Exchange, HeelMail, Introduction to Email, iOS, Migration, Mobile Devices, Office 365 » Tags: Android, Apple Calendar, Apple Mail, calendar, Exchange, HeelMail, iOS, iPad, iphone, Mac Mail, Mac OS X, Office 365, outlook, Outlook App, Windows
Office 365 – How can I set up Thunderbird for Mac and Windows?
Description: The document is written to configure version 38.0.2 of Thunderbird. If you are using an earlier version of Thunderbird please upgrade. Since Microsoft is not recommending this client and it does not offer full support of all functions of Office 365, you may only Send/Receive email from this client. This client is not recommend by […]
» Subjects: Email, Exchange, HeelMail, Introduction to Email » Tags: Exchange, Office 365, Thunderbird
Recognizing and Reporting Fraudulent Emails
Description: This document describes the most common types of fraudulent email and provides you with recommendations on what to do if when you receive one. The two most common types of fraudulent emails are: Phishing emails Spam emails What are Phishing Emails? Phishing emails are malicious messages that attempt to steal your sensitive information, such as your passwords, […]
» Subjects: Email, Security » Tags: junk mail, Phish, Phishing, spam
How to export your email to a pst or local folder in Microsoft Outlook?
Description: Creating a PST or local folder in Microsoft Outlook Once your Office 365 account is configured in Outlook. This document is written to take a person through the steps of creating a pst file (Win) or moving email to a local folder (Mac). Note: The following process can lead to removing the email from your […]
» Subjects: Email, Exchange, HeelMail, Microsoft, Office 365 » Tags: Exchange, HeelMail, local folder, Mac, Office 365, outlook, pst, Windows