How to forward suspect Phishing & SPAM Email Messages for Evaluation
Description:   What is a Phishing or SPAM Email? Phishing is email that attempts to capture login credentials, sensitive or financial information, or both.  In some cases phishing is an attempt to collect money.  Generally, phishing emails attempt to convince users to unknowingly surrender information by providing an attachment for the user to open or by […]
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Developer Directory Information (LDAP) (Onyen Restricted)
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Getting Connected at UNC
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Sending Email Without SMTP Authentication
Description: Email automatically generated through servers, workstations or printer/scanner/fax machines can be sent through UNC’s email system without requiring SMTP authentication. As of 12/19/2013, the need to register machines to add them to the whitelist will no longer be required. All machines which send email through the sub-net ranges listed here (except for UNC Guest […]
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Tech on Demand
Description: This PDF linked describes IT resources at UNC-Chapel Hill that are free for students to use.  This information was originally composed by Student Government as a service for students by students. Tech on Demand
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How can I see all of my e-mail folders?
Description: IMPORTANT NOTE: The folder subscription instructions below are only for Exchange or HeelMail accounts that have been configured with IMAP settings, using an IMAP email application such as Mozilla Thunderbird, Apple Mail or MS-Outlook. In some cases, you may not see all of your folders in your e-mail client. This happens when some folders are […]
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How do I get a UNC e-mail account?
Description: Before you can get an email account, you must first have a UNC PID (personal identification number) and you must be actively affiliated with UNC-Chapel Hill. Typically, being actively affiliated means that you are enrolled as a student in a course of study or you are a member of the faculty or staff. Information on […]
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Self Service Tool (Email, Listserv, Mass Email, and Office 365 Groups)
Description: The university has transitioned our email service to Office 365 (also know as Heelmail). A Self Service tool has been created to allow faculty/staff or students to sign up for email, add/modify aliases, manage their lists, and create Office 365 Group. Once logged into the Self Service tool there are four tabs (Home, ListManager, MassMail, […]
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How do I opt-in to the UNC Spam Filtering Service?
Description: All UNC ITS email users are opted-in to the UNC Spam Filtering Service by default. For information on how to use this service, see the document for the UNC-Chapel Hill Spam Filtering Service, and the UNC-Chapel Hill Spam Filtering Service FAQ
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What is the Listserv Web Interface?
Description: What is the Listserv Web Interface? The Listserv Web Interface allows list subscribers to interact with mailing lists through the Web interface instead of by e-mail. By going to and logging in with your Onyen and password, you may: Learn about lists available on the server Log in and view your subscribed lists Subscribe […]
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