Should the Remedy system be used to request IP host registrations?
Description: Should the Remedy system be used to request IP host registrations? The Remedy system is the preferred method to use for requesting IP host (aka DNS) registrations and changes to ensure they are handled in a timely manner. You can use the Online Help Request if you do not have an ONYEN or access to […]
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Best Practices for DNS (Domain Name Service) Settings
Description: Introduction This document is intended for all users of the network at the University of North Carolina at Chapel Hill. Below are the recommended DNS and NTP settings for devices administered on the campus network. These optimal settings ensure maximum service availability, maximum DNS availability and resolution speed. DNS Settings Please note if you use […]
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Multicast Addressing for Departmental Applications
Description: Summary If you are using a multicast-based application for desktop disk “imaging” or “ghosting”, please configure your system to use a multicast address in the range of – Detailed Explanation As we watch the flow of network traffic across the campus, one thing we notice is the increasing number of operating system functions […]
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What tools do I need to manage Active Directory?
Description: To obtain the tools necessary to administer your organizational unit (OU), download and install the following tools: Either: Remote Server Administration Tools (RSAT) for Windows 7 or: Remote Server Administration Tools (RSAT) for Windows 10 and: Group Policy Management Console
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What net mask is used for subnets 152.2.0 thru 152.2.3?
Description: What net mask is used for subnets 152.2.0 thru 152.2.3? When configuring any system in the ITS machine room with a 152.2.0.x, 152.2.1.x, 152.2.2.x or 152.2.3.x IP address, please make sure you use a netmask of (would display as 0xfffffc00 in an ifconfig -a statement) and a default router of If you don’t […]
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Registering a Non-UNC Domain Name
Description: In order to register a domain name (.com or .org or .net) on a system using the UNC-Chapel Hill DNS services,
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Blocked Ports (Onyen Restricted)
Description: -
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Adding a System to Cujo
Description: Background The ITS Operations Center, part of User Support and Engagement, is responsible for the day-to-day management of the central computer and networking hardware facilities. By monitoring these systems and devices the ITS Operations Center is able to ensure that all equipment is fully functional and responsive to user needs. Cujo One of the essential […]
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Registering Campus IP Addresses
Description: Although IP subnets are assigned by ITS, individual IP addresses for departmental network devices are assigned within that department by the department’s system administrator. A listing of IP subnet administrators can be found here. Moreover, assigned addresses and corresponding hostnames MUST be appropriately registered with ITS or with an appropriately configured departmental DNS (domain name […]
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