Office 365 User Guide
Description: Don’t see your question answered here? Please visit the Office 365 program website. We post information about upcoming learning events, a list of training resources, and you can sign up for the monthly newsletter there. Looking for guidelines about storing sensitive information in Office 365? Read the Sensitive Information Guidelines to learn about which applications you can […]
» Subjects: Office 365, User Guide » Tags: Android, Apple Mail, email, Email App, iOS, macOS, Mail App, Microsoft, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Mobile Device, Office 365, Office 365 Groups, OneDrive, outlook, Outlook App, Sensitive Information, sensitive information guidelines, sensitive information office 365, sensitive information office365, Windows
Office 365 – Managing Spam in Junk E-mail Folder and Block/Allow Senders Lists
Description: The University has migrated to Office 365, along with this upgrade all Spam filtering is done by Microsoft. The new spam scanning service does not have a web accessible interface that will allow the user to control spam. Microsoft uses a sender base reputation and scores the domains. Based on these scores the domains are […]
» Subjects: Office 365 » Tags: Allow, block, Office 365, Senders, spam
Office 365 – How to Configure a Shared Mailbox as an Outlook Profile?
Description: This document is written to assist with configuring Outlook 2010, 2013, and 2016 to access a shared mailbox as an Outlook profile on Windows or Mac. This can be useful for a user to access the mailbox to setup specific permissions for other users or when there is a staff member who needs to access […]
» Subjects: Office 365
Office 365 – How to update the Global Address Book in Outlook
Description: When changes occur within the main Global Address Book (GAL) on the Office 365, computers running Outlook 2010 and 2013/2016 may not automatically receive the updates. If this is happening, then you may notice missing, non-existent and/or incorrect entries. Synchronizing your Outlook (cached) address book with the Global Address book may fix these discrepancies. Instances […]
» Subjects: Office 365 » Tags: Address Book, Exchange, Global Address List (GAL)
Office 365 – How can I request an SPF Record?
Description: This document explains how you can send mail from a vendor-hosted application or system using a custom unc.edu domain without triggering Office 365’s anti-spoofing system. Decide on the domain name from which you want to send. For example, the domain name for email@example.com is “qualtrics.unc.edu”. If there is no domain with the name you have […]
» Subjects: Email, Office 365 » Tags: anit-spoofing, custom domain, Office 365, vendor-hosted
Set up dial-in or PSTN conferencing for Skype for Business
Description: There is annual service charge for this service, please visit Software Acquisitions Office Microsoft Products page for more details and to be able to place the order. Instructions The following is a step by step process to add PSTN conferencing to a Skype meeting. Here we will use the Outlook Web App (Heelmail.unc.edu). The Outlook […]
» Subjects: Office 365 » Tags: Office 365, skype for business
Office 365 – Email Setup (Outlook, Apple Mail, Mail App, Email App, and Outlook App)
Description: Overview and Configuration Settings UNC-Chapel Hill is migrating Exchange accounts to Office 365. Your email settings can be configured on either a desktop client (Windows, Mac OS X) or a mobile device (iPhone/iPad (iOS), Android). This document is written to take you through a new Office 365 email configuration. Please see the tabs below for the […]
» Subjects: Office 365 » Tags: Android, Apple Calendar, Apple Mail, calendar, Exchange, HeelMail, iOS, iPad, iphone, Mac Mail, Mac OS X, Office 365, outlook, Outlook App, Windows
How to export your email to a pst or local folder in Microsoft Outlook?
Description: Creating a PST or local folder in Microsoft Outlook Once your Office 365 account is configured in Outlook. This document is written to take a person through the steps of creating a pst file (Win) or moving email to a local folder (Mac). Note: The following process can lead to removing the email from your […]
» Subjects: Office 365 » Tags: Exchange, HeelMail, local folder, Mac, Office 365, outlook, pst, Windows