How does my UNC-CH laptop get patched? (Mac, Windows)
Description: Most University owned Windows OS devices that have been joined to the active directory domain (ad.unc.edu) are on a managed update schedule, but in some cases, you can still run updates outside of the regularly scheduled service window.  This is critical for systems that are typically off of the university network and only periodically check […]
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Citrix Receiver Install and Update
Description: To get the latest version of the Citrix receiver, go to https://receiver.citrix.com . The page will auto-detect the OS version and offer the most recent version of the client for download. Once the Receiver has been installed, users can opt to use a web browser to access Citrix, or configure the Receiver application to natively […]
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Office 2016 for Mac Install Guide (Onyen Restricted)
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Internet Explorer 11
Description: On January 12, 2016  Microsoft is ending support for all previous versions of Internet Explorer (IE) before version 11.  ITS will be pushing IE 11 through SCCM for any windows computer that is connected to Active Directory (AD) domain.  For other computers that do not connect to the Active Directory (AD) domain you can automatically […]
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VPN Installation and Clients (Onyen Restricted)
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WiFi Tips
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Getting Connected at UNC
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Installing ArcGIS 10.x Desktop on Windows (Onyen Restricted)
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How to enable a firewall on Windows and Mac OS X?
Description: To protect the campus network from the spread of viruses and malware, we require all computers to have a firewall installed, enabled and configured to block malicious traffic. A firewall provides a layer of protection between your computer and the internet. It serves as a barrier and can help defend against someone attempting to access […]
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VPN Installation
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