How does my UNC-CH laptop get patched? (Mac, Windows)
Description: Most University owned Windows OS devices that have been joined to the active directory domain ( are on a managed update schedule, but in some cases, you can still run updates outside of the regularly scheduled service window.  This is critical for systems that are typically off of the university network and only periodically check […]
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Package Space Applications – GraphicsMagick
Description: Overview GraphicsMagick provides a set of commandline tools and programming APIs for manipulating, editing, and converting raster and vector images. It is derived from ImageMagick, with the objective of providing better stability and performance than ImageMagick while retaining the original MIT/X11 license. Installation If you have not already done so, install the its-release package that grants access […]
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Logging into the Zoom Meeting Client with UNC SSO
Description: 1. If you do not have the Zoom Meeting Client software installed, Start by going to and click the Download Client at the bottom of the page.  Note: The Zoom Meeting Client software can also be found at the Zoom Download Center. 2. Once the Zoom Meeting Client is installed, open the client. Click Sign […]
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I’d like to use additional Zoom features that aren’t enabled for my user account.
Description: If you are interested in using a Zoom feature that is not enabled for your account, contact your School or Department’s local IT support.
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Moving to Zoom from Blackboard Collaborate or Collaborate Ultra
Description: Overview Zoom web conferencing provides the same functionality available in Blackboard Collaborate (including breakout rooms) with improved usability and additional features:  Display of up to 25 video feeds at once in gallery view Simultaneous view of presenter video feed and shared screen (not available in Collaborate Ultra)  Sharing of host’s computer audio (useful for sharing external video resources […]
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How do I invite students in my Sakai course to a Zoom meeting?
Description: When you schedule a Zoom meeting, a Join Url is created, along with invitation text that includes connection information. You can get this information from My Meetings when you Schedule a New Meeting or by clicking the Topic (name) of an already-scheduled meeting. You can also access this information while in a Zoom meeting from by […]
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Creating an “always open” Zoom meeting for your Sakai site
Description: Log into with your Onyen and password. Open My Meetings, and select Schedule a New Meeting. Enter a meeting name and description. Select Recurring Meeting. Select No Fixed Time from the Recurrence options. Under Meeting Options, select Enable join before host. WARNING: DO NOT SELECT options Use Personal Meeting ID or Record the meeting […]
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How do I restrict access to a Zoom meeting?
Description: When you schedule or edit a meeting, you can require registration or require a meeting password. For more recommendations, please refer to Zoom’s suggestions for securing meetings.
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My Zoom account was created before Aug 4, 2018. Will I need a new UNC Zoom account?
Description: Note: Kenan-Flagler faculty, staff, and students should continue to use Kenan-Flagler’s Zoom portal. You won’t need to create a new account. If the email address associated with your Zoom account is, you can use your existing account and log into Zoom through the UNC-CH Zoom portal with your Onyen and password. (How do I look up my Zoom email address?) If your […]
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Moving a Zoom user from the UNC-CH Master Account into a Sub Account
Description: Only Zoom Sub Account Owners and Admins are able to invite users to join a Sub Account. Confirm with the user the email address associated with their UNC-CH Zoom account. Go to Users > Add Users to issue the email invitation to join the Sub Account. Until the user accepts the invitation, it will remain […]
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