How do I access the BIOS on my Lenovo ThinkPad?
Description: Directions for accessing the BIOS on an Lenovo laptop may differ depending on the model. The following Lenovo site is set up to guide you through this process. Point your browser to the Lenovo support site for detailed instructions for your specific model.  
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If I don’t have a CCI laptop how do I get the software I need?
Description: If I don’t have a CCI laptop how do I get the software I need? UNC-Chapel Hill faculty, staff, and students can obtain much of the software you will need for free from https://shareware.unc.edu. Other software can be purchased from the RAM Shop at UNC’s Student Stores or obtained through the ITS Software Acquisition office.
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When are minimum specifications for freshmen laptops made available?
Description: When are minimum specifications for freshmen laptops made available? Brochures are sent out to admitted students in early March of each year, outlining the specifications for the following Fall. These same specifications are also published on the CCI Website at the same time. These models are not available to order for Christmas.
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What do I do if my laptop won’t turn on/off?
Description: What do I do if my laptop won’t turn on/off? If your laptop won’t turn off, then try pressing and holding the power button for about ten seconds until the laptop turns off, and then turn the laptop on again. You can also try unplugging the laptop from the AC adapter and removing the battery […]
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How do I reinstall the original software on my CCI computer?
Description: There are three ways to restore your computer to the factory install. Recovery Disc Set: You can obtain a set of recovery discs from Software Acquisitions by contacting them at software@unc.edu about obtaining a set for your specific model. Once you have the appropriate Recovery Disc set, insert Disc 1 in the CD-Rom drive and […]
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How do I configure my non-CCI laptop for UNC?
Description: If you did not buy your laptop from UNC through the CCI program, then you will need to have it configured for use on our network and possibly download or purchase any recommended software. To register your network and/or wireless card so that it will work with our network, visit Connecting to the UNC Network […]
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How do I Set Up ThinkVantage Fingerprint Security?
Description: With your CCI laptop, you now have the ability to log in with your password and/or by using the integrated fingerprint scanner using the ThinkVantage Fingerprint Software. Setup Fingerprint Security STEP 1: Enroll Fingerprint(s) Go to Start > ThinkVantage > ThinkVantage Fingerprint Software > Control Center You must enroll at least one fingerprint to enable […]
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Where can I find a list of Lenovo Service Centers?
Description: Where can I find a list of Lenovo Service Centers? To locate Lenovo Service Centers around the world, you can call 1-800-IBM-SERV or go to the Find a PC Service Provider page on the Lenovo site. Please note that you may need to disable pop-ups for this site in order to enable all functions. You […]
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Thinkpad T420 [4180 UN6 & 4180 UN7]
Description: Table of Contents Specifications More Information Model Type Distributed Between Manufacturer’s Warranty Recovery CD Title 4180-UN6 4180-UN7 Laptop 5/11 – 11/11 11/11 – 6/12 4 Year On-Site Warranty Image on Hidden partion of hard drive Specifications Hardware Configuration Processor Intel Core i5-2520 (3M Cache, 2.5 GHz) Fixed-Disk 320 GB Serial ATA 7200 RPM Memory 4GB DDR3 […]
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Thinkpad X220 Tablet [4298 UN6 & 4298 UN7]
Description: Table of Contents Specifications More Information Model Type Distributed Between Manufacturer’s Warranty Recovery CD Title 4298-UN6 4298-UN7 Tablet 5/11 – 11/11 11/11 – 6/12 4 Year On-Site Warranty Image on Hidden partion of hard drive Specifications Hardware Configuration Processor Intel Core i7-2620M (4M Cache, 2.7 GHz) – UN6Intel Core i7-2640M (4M Cache, 2.8 GHz) – UN7 […]
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